P2P Operations Lead

The Role

We are establishing a Procure-to-Pay (P2P) team in India to support our global Finance organization. As the P2P Operations Lead, you will build and lead our new P2P Shared Services function in India, overseeing the operational execution of supplier onboarding, purchase order administration, invoice processing, and governance activities while partnering with Procurement and Accounts Payable to deliver a scalable, world-class Procure-to-Pay operation.

This role requires someone with deep Coupa and NetSuite experience, a strong command of P2P end-to-end process flows, and the maturity to operate independently with limited in-person oversight.

Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

What you'll own

Procurement Operations 

• Own the end-to-end supplier onboarding process, including reviewing complete documentation and adhesion to internal policies.
• Maintain supplier records to ensure up-to-date supplier details and status
• Administer procurement workflows within Coupa and NetSuite.
• Manage Purchase Order (PO) lifecycle, including maintaining accurate PO billing and purchase details, monitoring open POs, and managing PO closures 

• Coordinate supplier onboarding and supplier master maintenance.
• Review supplier onboarding documentation and ensure compliance with internal policies.

Accounts Payable Operations

• Lead the day-to-day execution of Accounts Payable operations, ensuring timely and accurate processing of invoices, credit memos, and payment requests.
• Oversee invoice validation, coding, approvals, and exception resolution.
• Ensure invoices are processed in accordance with company policies, approval workflows, and payment terms.
• Monitor AP aging and resolve outstanding issues to minimize overdue invoices.
• Support month-end close activities by ensuring timely invoice processing, resolving outstanding items, and providing operational support for AP accruals.
• Partner with Procurement, AP, and business stakeholders to resolve discrepancies and ensure timely processing.

Process Improvement & Governance

• Ensure adherence to P2P policies, procedures, and standard operating procedures.
• Identify opportunities to automate manual processes and improve efficiency.
• Monitor key operational metrics, including supplier onboarding turnaround, PO cycle times, invoice processing, and exception rates.
• Support internal and external audits and ensure compliance with procurement policies and internal controls.

Stakeholder Management

• Serve as the primary point of contact for P2P operational queries and escalations.
• Partner with Procurement, Finance, Treasury, Legal, IT, and business stakeholders to deliver an efficient and scalable P2P process.

Team Leadership

• Recruit, onboard, coach, and develop P2P analysts.
• Establish training plans, standard operating procedures (SOPs), and knowledge-sharing practices.
• Build a high-performing team focused on operational excellence, customer service, and continuous improvement.
• Manage team capacity, workload, and service levels to support a growing global organization.

What you'll bring

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 5–8 years of experience spanning both Accounts Payable and Procurement operations, ideally in a shared services, GBS, or high-growth SaaS/technology environment.
• Required — Coupa: Deep, hands-on proficiency in Coupa (purchase orders, supplier onboarding, invoice management, SPA workflows) is required.
• NetSuite (Preferred) or any other ERP: Hands-on proficiency for AP and vendor management workflows is required.
• Experience with expense management tools like Navan
• Working knowledge of G/L coding, amortization schedules, and basic accounting principles as they apply to P2P.
• A proactive, ownership-driven mindset and proven ability to operate independently with minimal oversight, managing competing priorities across high-volume transactional workflows.
• Experience supporting US-based or international stakeholders in a shared services or offshore capacity, with strong communication skills.
• Proven experience in team leadership, with the ability to hire, manage, and develop junior team members.

Nice to Have

• Experience in a high-growth SaaS or technology company.
• Hands-on experience implementing or scaling P2P processes from scratch.
• Exposure to procurement automation or workflow optimization tools.
• Familiarity with SOX controls or internal audit requirements.
• Experience working in a multi-entity or global finance environment.
• Strong understanding of spend management platforms or similar tools.

Important Note - The roles requires the candidates to work out of our Kalyani Nagar,Pune office 3 days a week (Hybrid role)