Principal Consultant: Stakeholder Engagement, Consultation and Communications

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

We have an exciting opportunity for a Principal Stakeholder Engagement Consultant to join our team in London. We’re looking for someone who is passionate about delivering effective communications and who can demonstrate experience of engaging with and consulting a wide range of audiences to support complex projects, including experience working on Development Consent Order (DCO) projects, or projects of a similar size and complexity. 

Here’s what you’ll do:

Communications:

• developing communications strategies and delivery plans
• developing project narratives, key messages and collateral for multiple audiences including digital users, the media, local communities, statutory bodies, technical groups, and elected representatives
• managing communications channels.

Engagement and consultation:

• identifying and mapping key stakeholders for client’s projects, and establishing an engagement strategy and delivery plans
• leading consultation delivery on projects of varying scales including DCOs, developing surveys, managing stakeholder feedback channels and analysing consultation responses
• planning and delivery of events, both physical and virtual, ensuring the safety and wellbeing of all attendees, delivering logistics, developing tailored materials, developing Q&As and briefing colleagues.

Client relations:

• liaising with internal and external clients, ensuring a high level of customer service and accurate, timely reporting.

Business development:

• this role will have a focus on building our stakeholder engagement and communications services, and is likely to include proactively identifying new business opportunities and pitching to potential clients
• building connections within AECOM to identify new opportunities
• developing proposals and tender responses.

 Project and team management:

• managing a range of projects, project teams and budgets
• delivering on time and on budget, flexibly
• supporting junior colleagues to grow, including line management responsibilities.

Does this sound like something you can do, and do well? If so, read on…

About our team

AECOM has a well-established Stakeholder Engagement, Consultation and Communications team which has been playing a key role in delivering major infrastructure and development projects for almost 20 years. Most of our work revolves around engagement, consultation and communications during the consenting or construction phase of major infrastructure projects. Our team, which comes from many diverse backgrounds, has been involved in a range of high-profile projects across a range of sectors, working with other AECOM disciplines or providing standalone services for clients such as National Grid, Network Rail, National Highways, Homes England, East West Rail, a range of Local Authorities across the country, and major energy and renewables companies.

Our point of difference? We’re used to working with a wide range of technical experts from engineers, archaeologists, quantity surveyors, planners, designers, environmental and biodiversity scientists, programme and construction managers. As a result, we can translate complex information into accurate, plain English facts that help stakeholders understand a project and engage with it meaningfully.

Qualifications

About you

• You have extensive experience of delivering communications, engagement and consultation on projects of different sizes and scales, ideally including major infrastructure schemes and DCOs.
• You have a track-record of business development, spotting opportunities, nurturing relationships and turning these into commercially viable ventures.
• You are experienced in managing teams of different sizes and complexity, including supporting junior colleagues with their career development.
• You have strong experience in at least some industry sectors relevant to our business (e.g. infrastructure, energy, water, transport, residential and commercial development), and are confident engaging a variety of audiences and stakeholder groups.
• You’re proactive and ambitious, work well both alone and in a team, and can bring about new ideas on engagement.
• You have great personal communication skills, are culturally aware, and have a strong focus on inclusion and accessibility. For you, giving people a chance to influence projects that affect their lives, is key.
• You’re willing to work flexibly and travel when required to meet with clients and project teams.
• You hold a degree in a relevant subject (for instance: social science, history, politics, geography, language and literature, law, business…), or an equivalent number of years of successful, relevant experience.

Additional Information

Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more!

For further information about the role, reach out to the recruiter on LinkedIn (annemarieflynn).

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

 

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

 

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.

Freedom to Grow in a World of Opportunity 

You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address ReasonableAccommodationsUKI@aecom.com  if you would like to apply through the Disability Confident Interview Scheme.

All your information will be kept confidential according to EEO guidelines.