Anaplan · Abu Dhabi
Customer Supportposted 2mo ago
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
We are seeking a highly driven self-starter with exceptional program-level delivery experience to join Anaplan in UAE as a Senior Solution Implementation Manager. This is a rare, high-impact opportunity to lay the groundwork and shape the success of our most strategic enterprise customers across the Middle East.
At Anaplan, we are redefining how businesses plan and make decisions through our cutting-edge Connected Planning platform, powered by our unique deterministic calculation engine and advanced AI capabilities. In this role, you will be at the forefront of this transformation.
You will bring a proven track record of leading complex, high-stakes implementations—ideally within Supply Chain, Financial Planning & Analysis (FP&A), or Workforce Planning. Thriving at the intersection of delivery and strategic advisory, you will scope, negotiate, manage escalations, and serve as an indispensable partner to both customer and internal stakeholders. From C-level executives to daily end-users, you will excel at influencing decisions and cementing your status as a trusted advisor.
This is a hands-on project management delivery position tailor-made for a program delivery expert who can seamlessly orchestrate multiple enterprise programs, ensure strict adherence to budget and scope, and expertly pivot to recover projects that have drifted off track.
Your Impact
Drive Delivery Excellence: Lead end-to-end Anaplan deployments alongside internal teams and external partners, establishing robust governance, ensuring precise scoping, and proactively uncovering hidden assumptions.
Be the Strategic Anchor: Serve as the primary point of contact for delivery, building alignment with customer stakeholders ranging from operational leads up to the C-suite.
Master Complex Programs: Navigate intricate, multi-faceted programs, ensuring flawless delivery while expertly balancing scope, risk, budget, and resourcing.
Accelerate Decision-Making: Anticipate bottlenecks and drive critical project decisions across design, testing, timelines, and organizational change management.
Build Consensus: Leverage top-tier negotiation skills to resolve conflicts, maintain project momentum, and unite diverse teams behind a shared goal.
Champion Excellence: Advocate for and implement the "Anaplan Way" methodology, ensuring the delivery of scalable, highly intuitive, and user-friendly solutions.
Deliver Transparency: Provide clear, actionable reporting on project status and overall portfolio health to both internal leadership and external stakeholders.
Your DNA (What You Bring)
Enterprise Expertise: Demonstrable history of exemplary program or project management across complex, large-scale enterprise initiatives.
Agile Mastery: Deep, hands-on experience in Agile project delivery methodologies—this is essential for driving our fast-paced implementations.
Turnaround Architect: Proven ability to recover and realign complex projects led by partners or vendors. We are looking for a track record of delivering—and rescuing—large-scale projects under tight timelines and budgets.
Executive Influence: Exceptional customer engagement and communication skills, characterized by the ability to negotiate, influence senior leadership, and confidently act as a trusted strategic advisor.
Domain Knowledge (Bonus): While not strictly essential, domain expertise in Supply Chain, FP&A, or Workforce Planning will highly differentiate your application.
Why Join Us? You won't just be managing projects; you will be building a legacy. You'll work with industry-defining AI and planning technology, partner with the world's leading brands, and have a tangible impact on how global enterprises operate.
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.
Candidate data processed during our recruitment activities is handled in accordance with our Candidate Privacy Notice. This may include the use of artificial intelligence or automated tools to assist our team in evaluating qualifications.