Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
Are you looking to combine your passion for elite technology with a talent for strategic problem-solving and team leadership? Drive mission-critical modernization where impact matters most.
Location: Mexico City, MX | Work Model: Hybrid
About the Team
Appian Customer Success is obsessed with delivering exceptional customer outcomes and high-velocity business impact. Our Public Sector team acts as a trusted strategic partner to government agencies and organizations, bringing their most vital ideas to life. By joining this high-performing team, you will strengthen and evolve your technical consulting skills while accelerating the adoption of our AI-Powered Process Automation platform across critical public infrastructure.
The Opportunity
As a Senior Technical Consultant, you will step into a pivotal leadership role at the intersection of public sector strategy and modern technical innovation. This is your opportunity to move beyond isolated coding tasks and own the end-to-end delivery of highly visible, complex enterprise systems. You will lead small engineering teams, architect robust integrations, and serve as a trusted technical advisor to client stakeholders—enabling public sector entities to achieve true Enterprise-Grade Orchestration.
What You’ll Do
- Lead Project Delivery: Oversee and drive the entire software development lifecycle (SDLC) to define, design, and implement custom automation solutions using the Appian platform.
- Mentor & Develop Talent: Actively lead, coach, and mentor junior consultants through fast-paced software implementations, fostering a culture of technical excellence.
- Architect Integrations: Build seamless data pipelines and robust APIs to integrate multiple external enterprise systems using REST, SOAP, and JDBC connections.
- Drive Data Modeling: Design and launch sophisticated relational data models in production environments utilizing advanced SQL development.
- Partner in Agile Environments: Collaborate within cross-functional teams using Agile methodologies (sprints, stand-ups, pair programming) to quickly deliver high-value capabilities.
- Empower Stakeholders: Work directly with technical teams and business users to drive platform adoption, ensuring clients become self-sufficient in building process applications.
The Resources We Equip You With
- Comprehensive Training: Complete an intensive onboarding experience alongside a Customer Success-specific bootcamp to fully prepare you for your first client deployment.
- Continuous Growth: Expand your expertise through weekly company-wide knowledge shares, biweekly continuing education sessions led by peers, technical guilds, and free online certifications.
- Structured Career Tracks: Navigate your professional growth with a dedicated advisor along three tailored career paths: Technical, Focus, or Business.
- Community Culture: Benefit from a tightly knit professional community featuring monthly social events and structured networking groups.
Required Qualifications
- Clearance & Citizenship: Must be a U.S. Citizen (required for Public Sector project clearance).
- Degree: Bachelor of Science or Bachelor of Arts degree in Computer Science, Engineering, Information Systems, Mathematics, or a related technical field.
- Experience: 3+ years of hands-on experience in software development or technical implementation consulting.
- Leadership: Proven passion for mentoring others and experience leading small teams through post-sale software implementations.
- Core Engineering: Foundational understanding of Object-Oriented Programming (OOP), database design, and SQL (queries, joins, views).
- Mobility: Willingness to travel 10% or less annually to support customer engagements.
Preferred Qualifications
- Experience with modern cloud frameworks and infrastructure, including Amazon Web Services (AWS), Google Cloud, or Elastic Containers.
- Knowledge of software testing practices (Test-Driven Development, automated test suites) and modern AI/Machine Learning applications.
- We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment.
The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.
In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.
Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.
Base Salary Range
$750,000—$1,350,000 MXN
Tools and Resources
- Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
- Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
- Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.
Benefits
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.
About Appian
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]
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Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
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