Arc'teryx Equipment · Vancouver
Manufacturing & OperationsCommercialHybridFull-timeposted 2w ago
Your Opportunity at ARC’TERYX:
As the Manager, North America Retail Planning, you will play a critical role in driving profitable growth through better planning, forecasting, and decision-making across our North America retail business. This role exists to build and lead a retail planning capability that connects Brand, Ecommerce, Merchandising, Finance, Analytics, and Retail Operations into a single demand planning process that improves forecast accuracy, operational execution, and business performance.
Reporting to the Director, Retail Capabilities, you will own the development and execution of the North America bottom-up demand forecast. While Finance owns the top-down financial targets and annual plan, you will be responsible for translating market dynamics, consumer demand, ecommerce trends, merchandising strategies, store performance, and operational inputs into actionable regional, area, and store-level forecasts.
You will partner closely with Retail Operations, Finance, Merchandising, Ecommerce, Brand Marketing, and Analytics teams to ensure forecasts accurately reflect business strategies, promotional activities, product launches, traffic patterns, and evolving consumer behaviours. Success in this role requires strong commercial acumen, exceptional stakeholder management skills, analytical rigour, and the ability to influence decisions across multiple business functions.
You will work primarily in a head-office environment, enabling leaders across the business with clear, data-driven planning insights that support growth, investment decisions, and operational execution.
This role is based in Vancouver, BC and operates in a hybrid work environment. Given the highly collaborative nature of this position, regular in-person partnership is important, with an expectation of working from the North Vancouver office approximately 3-4 days per week.
Meet Your Future Team:
The Retail Capabilities team defines how Arc'teryx plans, invests in, and delivers the systems, programs, and operating models that enable retail performance at scale. As a team, we sit at the intersection of strategy, product, and execution, translating business priorities into clear roadmaps, disciplined investment decisions, and delivered outcomes in stores.
We partner closely with Retail Operations, Technology, Finance, Merchandising, Analytics, Ecommerce, and Global teams to ensure retail capabilities are coherent, scalable, and grounded in real business needs. Our focus is on building clarity where complexity exists, driving measurable impact, and enabling the business to make better, faster decisions over time.
Owning the development and execution of the North America bottom-up demand forecast, creating accurate regional, area, and store-level sales plans
Translating top-down financial targets into actionable retail forecasts and performance plans in partnership with Finance
Developing forecasting models and scenario analyses using historical performance, consumer demand trends, ecommerce activity, brand campaigns, traffic patterns, conversion, seasonality, and operational inputs
Partnering with Retail Operations leaders to understand business realities, execution risks, and opportunities impacting forecast performance
Collaborating with Merchandising teams to incorporate assortment strategies, product launches, inventory constraints, and category opportunities into demand forecasts
Working closely with Ecommerce and Brand Marketing teams to ensure digital demand signals, campaigns, and consumer trends are reflected in retail planning assumptions
Partnering with Analytics teams to improve forecast accuracy, identify key business drivers, and enhance planning methodologies through data and insights
Leading cross-functional planning discussions, aligning stakeholders on assumptions, priorities, trade-offs, risks, and opportunities
Establishing planning governance, reporting processes, forecast accuracy metrics, and business review cadences that improve visibility, accountability, and decision making across North America retail business
Managing and developing a small team of planners and analysts supporting forecasting, reporting, and planning activities
Here are some of the things you could be working on in the future:
Building a best-in-class retail planning capability that improves forecast accuracy and business performance across North America
Developing integrated planning processes that connect Brand, Ecommerce, Merchandising, Finance, Analytics, and Retail Operations into a single demand planning framework
Introducing machine learning and AI-enabled forecasting capabilities that improve prediction accuracy, reduce manual effort, and strengthen planning decisions
Leveraging predictive analytics to identify emerging trends, risks, and opportunities before they impact business performance
Supporting long-range planning activities, including growth scenarios, market expansion strategies, new store investments, and strategic initiatives
Partnering with leadership teams to improve productivity, profitability, and guest experience through more accurate planning and decision-making
Establishing scalable planning systems, tools, and governance processes that support future growth
Creating and owning the single bottom-up demand forecast for North America Retail, bringing together inputs from Retail Operations, Finance, Merchandising, Ecommerce, Brand Marketing, and Analytics to create one aligned view of future demand that drives planning, investment decisions, staffing strategies, and business performance
You have a bachelor’s degree or equivalent practical experience in business, finance, retail planning, operations, analytics, or a related field
You have 5–7 years of progressive experience in demand planning, forecasting, retail planning, retail operations, or related analytical roles
You have experience developing demand forecast and scenario models, scheduling logic, or workforce strategies in a multi-store retail environment
You have experience in leading, coaching, and developing employees
You are comfortable owning complex assumptions, defending models, and navigating pushback with clarity and confidence
You are analytically strong and able to translate data into practical, operationally sound labour plans
You communicate clearly with cross-functional partners and are effective operating in both strategic and execution-focused contexts
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best, sometimes not the easiest, solutions, with an unwavering commitment to leaving it better
Your passion for your work is paralleled by your passion for getting outside and living it
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
*Eligibility for certain programs may vary by role.