Department: Product Integrity, Supply Chain
Reports to: Manager, Product Integrity (HKO)
Location: Hong Kong
Your Opportunity at ARC’TERYX:
As a Senior Product Integrity Specialist, you play a key leadership role in safeguarding Arc’teryx brand integrity through global maintenance of product construction standards, best production practices, and quality standards across all product categories and manufacturing locations. You will lead the development and implementation of advanced processes and standards, ensuring technical packages, construction specifications, and quality benchmarks meet the highest standards.
You will mentor team members, drive cross-functional alignment, and influence strategic decisions that impact product quality and brand reputation. This role requires strong collaboration with vendors, HQ Product Integrity team, Tokyo & HQ Design teams, and HKO commercialization and Quality teams to ensure operational product and process excellence and continuous improvement to uphold our quality standards.
This role is based out of our Hong Kong office and requires in-person attendance. Candidates must be eligible to work in Hong Kong.
Meet Your Future Team:
The Product Integrity team is part of the Quality & Compliance department and is responsible for ensuring that all products are constructed in accordance with Arc’teryx quality standards. We safeguard brand product integrity through establishing best practices and ensure stringent adherence to specification and construction methods. The Product Integrity team ensures all products meet Arc’teryx quality standards. As a senior member, you will champion best practices, guide complex problem-solving, and support growth plans with existing and new vendors by providing leadership on advanced construction methods and material processes.
If you were in the Senior Product Integrity Specialist role now, here are some of the core activities you would be doing:
- Partnering with Design, Product Development and HKO commercialization teams during the Maker’s Phase (specially for products developed for Tokyo creation centre office) and leading technical evaluations of products during development, providing strategic feedback to Design and Product Development teams.
- Attending design initiations (for all new models), prototype reviews, buy-ready signoffs, and seasonal meetings to advise on new models, constructions, and materials.
- Establishing and enforcing advanced quality standards for construction and manufacturing methods across all factories in partnership with Quality, Design, Product Development, Pattern/Fit, and Production teams.
- Mentoring and guiding junior specialists and supporting their technical development.
- Leading vendor capability assessments and training programs to ensure adherence to Arc’teryx brand standards.
- Providing expert-level technical guidance on construction methods and quality standards for all product categories.
- Influencing cost reduction strategies, safety compliance, and quality improvements through best manufacturing practices and efficiency initiatives.
- Representing Product Integrity in strategic meetings, including Design initiations and quality reviews, to shape decisions on new models and construction methods.
- Reviewing tech packs and construction elements for accuracy and design-for-manufacturing (DFM), focusing on sampling challenges for new and transition models.
- Conducting seasonal technical quality reviews (TQR) of prototypes and approving them.
- Overseeing seasonal technical quality reviews and risk assessments for high-risk models, ensuring proactive mitigation plans.
- Approving sealed samples at size set stage for bulk production.
- Preparing CTQ instructions for new models and leading seasonal handover meetings to educate QC teams.
- Performing risk assessments and oversee high-risk models from development through bulk production.
- Overseeing preventive actions such as pilot runs and TOP for high-risk models.
- Performing onboarding programs for new vendors and contribute to sourcing exploration and qualification assessments.
- Building and supporting in achieving departmental KPIs and objectives.
- Driving continuous improvement initiatives by analyzing quality data and implementing corrective actions across global manufacturing partners.
- Driving the creation and optimization of workflows and standards for global quality management of finished goods.
Here are some of the things you could be working on in the future:
- Leading updates to brand quality standards based on evolving industry requirements and innovation.
- Approving and validating new protocols developed by cross-functional teams.
- Developing advanced work instructions and technical documentation for complex Product integrity projects.
Are you our next Senior Product Integrity Specialist?
- You have a bachelor’s degree and/or a Diploma in a relevant field such as Textile Engineering, Textile Technology, Material Science, Fashion, Clothing Technology, or Quality/Engineering/Manufacturing.
- You have 7+ years of progressive experience in apparel manufacturing and quality management.
- You have deep expertise in apparel construction, material properties, and global manufacturing practices.
- You have a proven ability to lead cross-functional initiatives, mentor teams, and influence strategic decisions.
- You have strong analytical and problem-solving skills with a proactive approach to risk management.
- You have exceptional communication and interpersonal skills to drive collaboration and alignment.
- You have advanced proficiency in Microsoft Office and PLM systems.
- You have the ability to travel and work in a Full time In-person environment.
- You are passionate about innovation and commitment to maintaining brand integrity.
- You are proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to leaving it better
- Your passion for your work is paralleled by your passion for getting outside and living it
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
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