Arctic Wolf · Los Angeles
OtherRemote
At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.
If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you!
Our mission is simple: End Cyber Risk. We’re looking for a Deal Registration Administrator to be a part of making this happen.
Location: Bengaluru, India
Hours: 2 pm – 11 pm IST (local time)
Position Overview and Objective
The Deal Registration Administrator will play an important role as the channel organization continues to scale, operating across multiple teams including Channel, Sales, Channel Partners, and Sales Operations. This role will help ensure consistent communication across these groups, while also supporting the integrity and accuracy of data within Salesforce as the organization grows. The ideal candidate is thoughtful, detail-oriented, and comfortable working across teams to keep processes running smoothly.
Primary Responsibilities and Duties
Review and process deal registrations submitted by Channel Partners, identifying and addressing issues using sound judgment within established guidelines.
Serve as a data steward by supporting accurate Partner, Prospect, and Customer account creation, along with ongoing data maintenance in Salesforce, following defined processes.
Assist with Partner Operations reporting via SFDC dashboards, as assigned.
Help resolve questions and issues related to deal registrations, account creation, and Partner Operations requests.
Respond independently to inquiries related to deal registrations, opportunities, and other Partner-related topics, ensuring responses are clear, timely, and helpful.
Provide backup support to adjacent Sales Operations teams as needed, helping to maintain continuity of operations.
Support special projects as they arise, contributing to broader operational priorities.
Key Skills
Excellent communication skills: verbal, written
Motivated, organized, self-starter
Ability to work in a fast-changing environment, while maintaining work quality and attention to detail.
Minimum Qualifications
Two or more years’ experience in sales/channel operations, or a similar role.
Salesforce.com (SFDC), or equivalent Customer Relationship Management tool
Preferred Qualifications
Prior experience working with Channel Partners is preferred.
Undergraduate degree from an accredited university.
About Arctic Wolf
Arctic Wolf recognises that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. We appreciate that by protecting sensitive data and seeking to end cyber risk, we work in an industry fundamental to the greater good.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All India wolves receive compelling compensation and benefits packages, including:
Equity for all employees
Flexible annual leave, paid holidays and volunteer days
Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance.
Fertility support and paid parental leave
Employee Assistance Program
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodation by emailing recruiting@arcticwolf.com. View our Hiring Page to learn more about our application process.
On-Camera Policy
To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.
We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.
Security Requirements
Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations