Arrive Logistics · Austin
OtherCarrier MexicoOn-siteFull-timeposted 5w ago
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
The Coverage team is growing at a rapid pace. With 15 reps currently and temp hiring depending on where the freight market is at at any given time. A Coverage Lead will be heavily involved in supporting coverage specialists in all offices in areas such as personnel management, daily execution and innovation for the department. You will be an integral partner across the organization, working cross functionally with the Carrier Capacity and Biz Dev teams to ensure an unwavering commitment to Customer Obsession is met
Weekday duties:
Train/Coach/Mentor young tenured reps in the department, particularly out of our satellite offices
Assist with team personnel performance management
Playing an active role in the hiring process for our team. I.e. interviewing candidates, selecting qualified candidates for the role, etc.
True go-getter and sales leader
Ability to self-motivate and drive team productivity daily
Ability to prioritize tasks effectively
Assess workload and delegate responsibilities
Willingness to proactively communicate problematic lanes, process, and additional pain points to business stakeholders
Regularly report to leadership on team’s metrics, identify trends and propose action as necessary
Creating Work Schedule to provide maximum coverage
Control Load postings and help negotiate offers from carriers
Communicate effectively with Biz Dev Department about Contracted freight
Help Accounting retrieve documents for Carrier payment
Service Management and reporting for Teams as well as Company performance
Continuous training on Coverage/Sales
Training Reps for future roles (Carrier and Ops)
Coordinate Special projects
Weekend & After Hour Management:
Preparing for weekend shifts by confirming Carrier and Customer teams rosters
Creating documents and spreadsheets for Load management and rate approvals
Point of contact for Carrier/ Customer Reps, Managers and Seniors
Reporting Weekend activities
Make sure the freight that needs to move is moved by end of the weekend
3+ years work experience
1+ years of experience working in Logistics; sales preferred
Ability to sell into unique scenarios that are continuously evolving
This position has supervisory responsibility.