Who we are
Lab37 Robotics, is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting-edge products that meet the evolving needs of our clients.
About the role
You make sure what gets built in the R&D kitchen actually works in the real one — at scale, under pressure, shift after shift. You sit at the intersection of culinary operations, training, and performance analytics. You can read a dashboard from your couch and know which kitchen is about to have a problem — then get on the ground, find the root cause, and fix it in a way that holds. Because fixing one kitchen isn't the job. Turning every fix into a system — a playbook, a standard, a training flow — that the next kitchen inherits without you in the room: that's the job.
This is not a corporate role. You're part-detective, part-coach, part-systems-builder. You'll move fast, work in scrappy environments, and be measured not just by whether the kitchen in front of you performs — but by whether the next one performs before you ever get there.
What you'll do
- Operationalize R&D output: Take certified recipes and methods from the R&D kitchen and build the real-world playbooks that make them executable — prep sequences, station setups, timing logic, contingency guides, and shift flow documentation.
- Build and run training programs: Design the curriculum, conduct initial kitchen training for every new menu launch, and build the ongoing certification and reinforcement system that ensures standards don't decay.
- Monitor remotely, act decisively: Live in our kitchen KPI dashboards (ratings, COGS, waste, ticket times) across all locations. Surface drift early. Know when to deploy yourself vs. when to escalate vs. when to coach remotely.
- Field diagnose and execute: When a kitchen is underperforming, land there with a clear diagnostic framework — observe ops, identify root cause (not symptoms), design a corrective plan, and execute it with the team, not just for them.
- Close the loop: Every field intervention produces an updated playbook, a training note, or a flag back to R&D — ensuring the system gets smarter each time.
- Own kitchen readiness: Work alongside Kitchen Ops to ensure that every kitchen launching a new brand or menu is operationally ready before go-live
- Partner with R&D: Sit in on scaled recipe tests and productization reviews — be the voice in the room asking "can a real kitchen team actually run this?"
What we are looking for
- 2+ years in food operations — multi-unit management, culinary ops consulting, or a QSR/fast-casual ops leadership background. You have personally run or overseen high-volume kitchens.
- Strong analytical instincts: Comfortable reading performance data (ratings, COGS, ticket times, waste reports) and drawing real operational conclusions from it — not just flagging numbers, but diagnosing what they mean on the floor.
- Training background: You've built or run training programs before. You know how to transfer standards to a team and make them stick.
- Systems builder: You write playbooks people actually use. You build SOPs that survive the Friday night rush, not just look good in a doc.
- Willingness to travel and deploy: This role requires on-site presence in kitchens when the data calls for it. You're not afraid to get on a plane, put on an apron, and work a shift alongside the team.
- Calm under pressure: Underperforming kitchens are stressful environments. You come in with a clear head, a diagnostic process, and the ability to get a team to trust you fast.
- Scrappy and self-directed: You don't need a big team or big budget to be effective. You'll have good data, good recipes, and a mandate to make things work.
Bonus Points
- Familiarity with digital-first / ghost kitchen / delivery-only kitchen operations.
- Experience with kitchen tech platforms (KDS, POS, ordering systems) and comfort interpreting operations data at a system level.
Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
- Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.
What else you need to know
This role is based in our Los Angeles office. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.
The base salary range for this role is $114,000 - $134,000 per year.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.
Benefits Summary (USA Full-Time Exempt Employees):
- Medical, dental, and vision insurance (multiple plans, incl. HSA options).
- Company-paid life and disability insurance (short- and long-term).
- Voluntary insurance: accident, critical illness, hospital indemnity.
- Optional supplemental life insurance for self, spouse, and children.
- Pet insurance discount.
- 401(k).
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Time Off policies:
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave
Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.
Ready to join us as we serve those who serve others?
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