Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
Reporting into the Vice President of Product, Director, Product Management, PDM will be the strategic product leader to take ownership of our Provider Data Management (PDM) and Symphony product portfolio, helping shape the products that power critical healthcare workflows across the industry. This is a unique opportunity to lead a high-impact business at a pivotal moment—bringing operational excellence, execution rigor, and data-product expertise to a portfolio with significant growth and innovation.
As the Director, Product Management PDM, you will partner across Product, Engineering, and Implementation to improve delivery, accelerate customer value, and modernize how provider data is managed across the platform. You will lead an established team, influence strategy, and play a key role in transforming a mission-critical product suite that sits at the center of healthcare operations.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Why you want to work on this team:
- If you enjoy tackling and solving complex data challenges.
- Seeking a role that will allow you to shape the future of healthcare by leading the products that power accurate, trusted provider data for health plans, providers and healthcare organizations across the US.
- Passionate about leading a strategic product portfolio during a period of significant growth and evolution here at Availity.
To be qualified for this position you:
- 10 years in leadership role demonstrating the ability to lead high-performing teams, influence stakeholders, and drive product strategy.
- Bachelor’s Degree in Engineering, Computer Science, or relevant experience or equivalent education. MBA is a plus.
- Experience within healthcare technology, health plans, provider organizations, or healthcare data platforms.
- Demonstrated experience managing data-centric products, including products involving data ingestion, validation, enrichment, governance, and master data management concepts.
- Proven track record of improving product execution, delivery velocity, prioritization, and cross-functional alignment.
- Demonstrated ability to establish operational rigor, scalable processes, planning discipline, and execution frameworks across a product organization.
- Experience with Provider Data Management, Provider Directories, Credentialing, Enrollment, Network Management, or provider information management solutions.
- Strong focus on deeply understanding customer needs, market trends, and user pain points, with a track record of delivering solutions that provide exceptional user value.
- Expertise in developing and executing long-term product roadmaps, aligning product strategies with business goals, and prioritizing features based on impact and value.
- Ability to effectively collaborate with engineering, design, sales, and marketing teams to ensure product success from concept to launch and beyond.
- Strong understanding of agile frameworks, lean principles, and product development cycles to deliver products efficiently while maintaining high quality.
- Ability to communicate complex product concepts to both technical and non-technical stakeholders, ensuring alignment and clear direction across teams.
- Experience leading teams through change, managing ambiguity, and adapting product strategies in fast-paced or evolving environments.
- Demonstrated ability to take products from ideation to launch, with measurable business outcomes such as increased customer acquisition, retention, or revenue growth.
- A passion for staying at the forefront of product management trends, continuously learning, and sharing best practices within the product community.
You will set yourself apart with:
- Deep expertise leading data-centric products, including data pipelines, governance, validation, enrichment, and master data management.
- Healthcare technology and provider data experience (PDM, provider directories, credentialing, enrollment, network management) is highly desirable.
- Proven track record of scaling product organizations and introducing planning, process, and execution rigor.
What you will be doing:
- Leading the PDM and Symphony product portfolios – developing and executing the product strategy, managing the strategic roadmap, and ensuring cross-functional alignment to deliver and monetize products.
- Developing and nurturing world-class product management talent and empowered teams, leveraging modern best practices, continuous development, and a coaching mindset.
- Leading, coaching, and developing a high-performing product organization, establishing the processes, discipline, and culture needed to scale execution, accelerate delivery, and drive business impact.
- Partnering closely with Engineering to prioritize work, remove delivery bottlenecks, and improve roadmap execution.
- Working with Implementation teams to improve customer onboarding and reduce the complexity and duration of implementations.
- Leveraging data product expertise to improve how provider data is ingested, validated, enriched, mastered, and delivered across the platform.
- Leading continuous discovery processes to regularly test assumptions and iterate on product features with customer feedback.
- Driving cross-team innovation and enterprise thinking to actively seek opportunities for growth through product line extensions, partnerships, channel expansion, and operational/cost improvements to existing products.
- Helping scale the organization by introducing structure, repeatable processes, and a culture of disciplined execution.
- Owning product metrics, progress, user experience and operational outcomes and regularly communicating outcomes against product goals to drive iterative improvements.
- Collaborating and influencing across the Availity matrix organization to align the activities of product, marketing, IT, sales, and service teams and their leaders to deliver the product(s).
- Ensuring technical feasibility, architectural alignment, scale, and performance of solutions by engaging and soliciting feedback from the right technical, operational or enterprise team members.
Availity culture and benefits:
- Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
- We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we have teams in the office.
- Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
- Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
- We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
- We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Interested in furthering your education? We offer education reimbursement!
- Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
- Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
- Recruiter Recorded Video Pre-Screen
- Video Interview with the Hiring Manager
- Video Product Panel Interview
- Video Interview with Delivery Leaders
- Final Video Interview with the Chief Product Officer
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
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