Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
We are seeking a Senior Product Director, Prior Authorization to lead the strategy, execution, and scale of our Utilization Management (UM) product portfolio during a pivotal moment of industry transformation. This leader will own the product vision and roadmap for solutions that modernize how payers and providers manage authorization workflows, clinical decisioning, automation, and administrative burden. The ideal candidate has direct experience building and scaling healthcare technology products in prior authorization, utilization management, payer-provider workflows, interoperability, or AI-enabled clinical operations — and can translate complex clinical, regulatory, and operational requirements into intuitive, scalable products that deliver measurable business and healthcare outcomes.
This role is for a product builder who has taken healthcare technology products from concept to launch and scale — ideally within prior authorization, utilization management, clinical decisioning, or payer-provider workflow automation. Success requires both deep domain expertise and the ability to lead cross-functional teams through market discovery, roadmap prioritization, product development, commercialization, and continuous optimization.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Why you want to work on this team:
- Work on cutting-edge solutions that have the potential to reshape prior authorization processes across the healthcare industry.
- Engage in meaningful work that drives disruption, accountability, and positive change for payers and providers.
- Be part of a team that values innovation and collaboration, positioning Availity as a leader in interoperability and burden reduction.
To be qualified for this position you:
- Bachelor’s degree required; advanced degree (MBA, MHA, MPH, RN, MD) strongly preferred.
- Direct experience building, launching, or scaling prior authorization products, UM platforms, clinical workflow tools, or payer-provider authorization solutions.
- Proven ability to build 0-to-1 products from concept to launch, including market validation, roadmap development, MVP execution, and scaling adoption in prior authorization, UM, or healthcare workflow technology.
- 10+ years of experience in healthcare product management, medical management, or utilization management.
- 5+ years in a senior product leadership role.
- Deep expertise in prior authorization, utilization review, and medical cost containment strategies.
- Strong understanding of managed care, payer operations, and healthcare regulations.
- Experience working with clinical teams and medical policy development.
- Background in digital health, automation, or AI-enabled clinical workflows.
- Proven success launching complex, regulated healthcare products at scale.
- Strategic product leadership and executive-level communication.
- Ability to translate clinical and regulatory complexity into usable products.
- Strong analytical and financial acumen.
- Collaborative leadership across clinical, technical, and business teams.
- Comfort operating in highly regulated, fast-changing environments.
You will set yourself apart:
- Designed or scaled AI-enabled, rules-based, or automated clinical decisioning workflows within a regulated healthcare technology environment.
- Led product innovation that improved authorization turnaround times, auto-approval rates, provider experience, administrative burden, or medical cost savings.
What you will be doing:
Product Strategy & Vision
- Defining and owning the long-term product vision and roadmap for medical cost containment and authorization capabilities.
- Aligning product strategy with enterprise affordability, quality, and growth goals
- Identifying market trends, regulatory changes, and competitive. opportunities impacting utilization management and authorization.
Product Development & Lifecycle Management
- Leading the end-to-end product lifecycle from concept through launch, optimization, and sunset.
- Translating clinical, operational, and regulatory requirements into clear product requirements and prioritization.
- Partnering with engineering and data teams to deliver scalable, configurable authorization and cost containment solutions.
- Ensuring products support evidence-based medicine, medical policy, and evolving clinical guidelines.
Medical Cost Containment & Authorization
- Overseeing products supporting prior authorization, concurrent review, retrospective review, and specialty management.
- Driving innovation in automation, rules engines, AI-assisted review, and straight-through processing.
- Balancing cost containment objectives with access to care, provider experience, and member satisfaction.
Cross-Functional Leadership
- Collaborating with stakeholders across products to ensure integrity and regulatory adherence.
- Partnering with Leadership & Finance to quantify savings impact and ROI.
- Supporting Sales and Client Management with product positioning, differentiation, and client engagement.
Governance, Compliance & Quality
- Ensuring products comply with federal and state regulations (e.g., CMS, NCQA, URAC, state DOI requirements).
- Supporting audit readiness and accreditation standards related to utilization management.
- Establishing KPIs and governance models to monitor product performance, outcomes, and quality.
Team Leadership
- Building, mentoring, and leading high-performing product management teams.
- Fostering a culture of accountability, innovation, and continuous improvement.
Availity culture and benefits:
- Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
- We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates – if you’re near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we’ve got teams in the office.
- Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
- Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
- We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
- We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Interested in furthering your education? We offer education reimbursement!
- Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
- Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
- Recruiter Recorded Video Pre-Screen
- Video Interview with Hiring Manager
- Video Panel Interview
- Video Interview with Chief Product Officer
- Video Interview with Chief Operating Officer
- Video Interview with Chief Technology Officer
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
Disclaimers:
Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.
Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.
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