BigCommerce · Austin
Software EngineeringRemote
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
We're looking for a Lead Infrastructure Engineer to design, build, automate, and operate infrastructure across our on-prem data centers and GCP environments. This role suits an engineer who came up through hands-on operations (racking hardware, running networks, bare metal OS installs, keeping systems online at 2am) and has since built deep expertise in automation, infrastructure as code, and public cloud. You'll set technical direction for infrastructure, mentor engineers, and own the systems that scale our global operations.
As a Commerce brand, Feedonomics is a leading product feed management platform that helps brands, retailers, and agencies list and optimize products across top ecommerce channels worldwide. Feedonomics manages everything from onboarding to ongoing feed optimization, enabling our clients to scale faster with less effort. Feedonomics has earned a strong reputation for a full-service model and powerful technology—all rooted in a commitment to excellence.
What You'll Do
Design and operate large scale, multi data center infrastructure supporting international operations, spanning both on-prem hardware, GCP, and AWS.
Lead automation of infrastructure deployment and configuration management, driving migration from legacy tooling to modern IaC (Terraform, Puppet, Ansible).
Design and maintain traffic management, load balancing, and DNS systems at scale.
Build and operate monitoring and observability systems across on-prem and cloud environments.
Develop tooling for managing distributed, auditable systems administration.
Write and maintain process, policy, and procedural documentation for the infrastructure organization.
Who You Are
10+ years in infrastructure or systems engineering, including direct operational ownership of production systems.
Experience with all aspects of the remote management of physical hardware infrastructure colocated at hosting facilities.
Deep Linux systems administration experience (Red Hat, Debian, or similar) at scale.
Hands on experience with core networking: Cisco hardware, DNS, load balancing, traffic management.
Experience with enterprise storage and backup systems.
Proven track record automating infrastructure with tools such as Ansible, Puppet, or similar
Proficiency in Python or a similar language for infrastructure tooling and automation.
Production experience with GCP (Compute Engine, networking, storage, IAM).
Demonstrated ability to lead infrastructure projects and mentor other engineers.
Preferred Qualifications
Experience migrating on-prem workloads to public cloud.
Experience with distributed monitoring/logging stacks (Grafana, Prometheus, etc).
Experience with container orchestration (Kubernetes, GKE).
Experience mentoring and leading junior engineers
Work Where You Thrive
For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.
#LI-REMOTE
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(Pay Transparency Range: $110,000-$186,000)
The national base salary range for this role is posted above in this job post.
Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.
Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.
Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/
Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
Commerce does not offer jobs to individuals who do not go through our formal hiring process.
Commerce will never:
require payment of recruitment fees from candidates;
request personally identifiable information through unsanctioned websites or applications;
attempt to solicit money from you as part of the hiring process or as part of an employment offer;
solicit money to complete visa requirements as part of a job offer.
If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.