BlackRock · San Francisco
Otherposted 3w ago
About this role
BlackRock Overview:
BlackRock is one of the world’s preeminent asset management firms and an outstanding provider of global investment management, risk management and advisory services. BlackRock offers a range of solutions — from rigorous fundamental and quantitative active management approaches sought at improving out performance to highly efficient indexing strategies designed to gain broad exposure to capital markets. Our clients can access our investment solutions through a variety of product structures, including separate accounts, mutual funds and other pooled investment vehicles, and the industry-leading iShares® ETFs.
Our mission is to create a better financial future for our clients. We are a diverse bunch of people who like to analyze, reinvent, and enhance how we work, and all in the pursuit of a better experience for our colleagues and clients. There are limitless problems to solve and opportunities for development, alongside a team of clever and caring colleagues. Our culture is based on respect, inclusion, diversity but also challenge and stretch and value feedback. We believe that people reach their best potential when the different facets of their home, work and community are all cared about. We can promise you fun, fast paced work environment, offer competitive and innovative benefits, and the ability to define your role in pursuit of your aspirations.
Business Unit Overview:
This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio.
Role Overview:
The Preqin Client Engagement team manages the partnerships formed with each Preqin client and is the trusted advisor, problem solver and business partner to Preqin clients. They are the key point of contact and are charged with driving, deepening and growing the relationship over time through data, product and analytics knowledge. You are highly passionate about understanding the needs and evolving priorities of client organizations and on providing analytical and investment process solutions that demonstrate the capabilities of the entire BlackRock Solutions organization.
Key responsibilities:
Acts as a regional team lead, overseeing a defined portfolio of clients while setting engagement, retention, and growth strategy across the region
Provides people leadership to direct Client Engagement team members, including coaching, performance management, and development to ensure strong client outcomes
Ownership of Preqin’s strategic relationships including engagement, client satisfaction, retention and growth
Establish governance with senior stakeholders and business leads
Builds a deep understanding of client’s strategic objectives and the applicability of Preqin in the client’s investment workflows and analytics Sets commercial and engagement strategy for client accounts
Accountable for managing the renewal process
Identifies upselling opportunities and partners with Business Development to drive harvesting targets, and jointly execute the upsell opportunities
Preempt churn risk through deep understanding of adoption and needs of the client; Coordinate adoption and service efforts with Client Experience and Service to drive successful client outcomes
Partner with Marketing to influence and ensure effective campaigns that strengthen client engagement efforts
Collaborate with Product, Data, Engineering and other teams by sharing client feedback, themes and trends to help shape our roadmap and priorities
Partners and coordinates with Aladdin and BlackRock teams on joint clients and commercial opportunities
What Skills & Qualifications:
10+ years of sales experience in a sales and/or account management role within financial services, alternative investments, or B2B SaaS sales
Proven experience leading and scaling a sales or account management region, including designing and executing campaigns or strategic initiatives to drive growth
Demonstrated experience managing, developing, and motivating team members, with accountability for both individual and collective performance
Demonstrable success and a record of hitting quota and sales target. Negotiation skills as it relates to upsells and cross-selling.
Working knowledge of the financial market data space, alternative assets, and financial services industries
Robust interpersonal skills and strong professional acumen with excellent written and verbal communication skills. Comfortable liaising with both BlackRock's clients and colleagues at all levels.
Excellent attention to detail and analytical skills with a thirst and aptitude for problem solving and willingness to go the deliver positive outcomes
Accountable, motivated, diligent and results driven work ethic
Strong planning and organizational skills with the ability to manage and control their own priorities to meet deadlines
A desire to be a phenomenal teammate, able to integrate and build rapport quickly
Excellent knowledge of Microsoft software such as Outlook, Word, Excel and PowerPoint and Information Technology skills
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.