BlackRock · New York
Other
About this role
YOUR TEAM
At the core of BlackRock’s global operations, the Technology & Operations team enables the firm to scale, innovate, and deliver exceptional outcomes for clients. Within Technology & Operations, the Outsourced Platform Services (OPS) function designs and deploys investment operations processes that power BlackRock’s outsourced service model and support clients operating on Aladdin.
As a member of OPS, you will work closely with clients and internal partners to shape how investment operations are designed, implemented, and scaled. The team translates business requirements into resilient operating models that support complex investment strategies while leveraging BlackRock’s technology ecosystem and operating expertise. This is an opportunity to help redefine operational excellence and deliver meaningful impact across a growing client base.
YOUR ROLE AND IMPACT
BlackRock is seeking a Middle Office Implementation Director to join the Outsourced Platform Services team. This role is responsible for leading the implementation of middle office services for clients while ensuring alignment with BlackRock operational standards, controls, and service delivery expectations.
You will serve as a senior leader responsible for driving implementation strategy, managing stakeholder engagement, and delivering scalable operational solutions. Success in this role requires deep investment operations expertise, strong analytical capabilities, a client-focused mindset, and the ability to navigate complex challenges in a dynamic environment.
YOUR RESPONSIBILITIES
In every role at BlackRock, you'll be expected to apply sound judgement and critical thinking to solve complex problems, adapt as the business evolves, and combine the curiosity to explore new approaches and technologies with the rigor to challenge the results. The scope of this role also includes the following responsibilities:
Develop deep subject matter expertise across middle office and investment operations functions and serve as a trusted advisor during client implementations.
Lead the design, implementation, and optimization of middle office operating models, identifying opportunities to enhance efficiency, scalability, and operational resilience.
Partner with technology teams and business stakeholders to deliver operational solutions that strengthen controls, improve service delivery, and support business growth.
Analyze operational and client data to increase transparency, support decision-making, and drive continuous improvement initiatives.
Identify, assess, and communicate implementation and operational risks while promoting effective mitigation strategies and strong governance practices.
Act as a senior escalation point and decision-making authority for clients, implementation teams, and key internal stakeholders across the region.
Develop team capability through coaching, knowledge sharing, and leadership, enabling successful execution of complex implementations at scale.
YOUR EXPERIENCE
Understanding of investment management with 6+ years of relevant industry experience.
Strong analytical and problem-solving capabilities with a demonstrated ability to evaluate complex situations and develop practical solutions.
Experience leading large-scale implementations, transformation initiatives, or operating model changes involving multiple stakeholders.
Ability to influence, collaborate, and build strong relationships across clients, business teams, and technology partners.
Excellent communication and presentation skills, with the ability to explain complex concepts clearly to diverse audiences.
Strong organizational skills with the ability to manage competing priorities, drive execution, and deliver results in a fast-paced environment.
Intellectual curiosity and a commitment to continuous learning, with an interest in financial markets, investment operations, and emerging technologies.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. View the EEOC’s Know Your Rights poster and its supplement and the pay transparency statement.
BlackRock is committed to full inclusion of all qualified individuals and to providing reasonable accommodations or job modifications for individuals with disabilities. If reasonable accommodation/adjustments are needed throughout the employment process, please email Disability.Assistance@blackrock.com. All requests are treated in line with our privacy policy.
BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.