Senior Program Manager, EPMO

Chime · San Francisco

Product & Programposted 6d ago

About the Role

Chime is seeking a Senior Program Manager to join our Enterprise Program Management Office (EPMO), supporting the execution of high-priority, high-visibility, cross functional initiatives that shape Chime’s strategic direction, handpicked as mission critical by our C-Suite. You’ll work across the entirety of Chime – Product, Engineering, Marketing, Operations, Compliance and more – to fully embed and drive the organizational backbone of this work by eliminating risks, ensuring clear communication and driving decisions that enable Chime’s strategy. If you thrive in ambiguity, love solving hard problems, and have a track record of cross-functional impact, this is your chance to progress business strategy at one of the fastest-growing companies in FinTech.

The base salary offered for this role and level of experience will begin at $138,000 and up to $190,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

Lead large-scale, enterprise-wide programs that are high stakes, high impact, and highly visible across Chime.
Translate ambiguous company priorities into clear program strategies, milestones, decision paths, and execution plans.
Be self-driven and drive end-to-end ownership of cross-cutting strategic, cross-functional projects and programs in a dynamic, fast-paced environment
Proactively identify program risks, dependencies, and changing circumstances, partnering with stakeholders to mitigate issues before they impact outcomes.
Build influential big picture storylines and communicate these narratives to build buy-in, adoption and drive results
Partner directly with senior leaders and cross functional teams to drive accountability, accelerate progress, solve hard scaling initiatives
Leverage AI and emerging tools to improve program management workflows, decision-making, communication, and team effectiveness.

To thrive in this role, you have:

A Bachelor's Degree, with 8+ years of experience in a strategy, business operations, program management, and/or consulting role.
Exceptional ability devising simple, scalable solutions to complex problems, complemented by outstanding program management skills
Deep experience in improving cross-functional operations & scaling systems
Excellent written and verbal communication with a proven track record of effectively interacting with and presenting to C-Suite and Senior leaders across different teams, such as product, engineering, and marketing
Demonstrated success in highly cross-functional settings and ability to thrive in influence without authority environments
Skilled at managing change and multiple workstreams at once
Ownership mentality, with the ability to identify and solve challenges independently and execute with minimal guidance, including proactive risk identification and mitigation strategies.
Strong planning, prioritization, and multi-workstream management skills
Eagerness to leverage AI to enable you & Chime to work smarter, faster and more efficiently
You might have an MBA, PMP or experience working in Fintech

#LI-Onsite #LI-AM1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.