Tech Lead Manager, Deals and Offers

Chime · San Francisco

Otherposted 5w ago

About the role

Chime's Deals & Offers team helps members get more value out of everyday spend. We build the member-facing deals, cashback, and merchant-offer experiences, plus the offers platform underneath them: the deals catalog, personalization and discovery surfaces, attribution and measurement, and partner integrations that power it all. Our work turns everyday transactions into real savings and gives members a reason to reach for Chime first. The team also owns Chime Wireless, a 0-to-1 vertical product. This is a rare chance to build a new business from the ground up inside a company with millions of members, shaping the product, the systems, and the roadmap from scratch.

We’re hiring a Tech Lead Manager (TLM) to lead this team. TLMs at Chime manage a team of 4–5 engineers, setting the hiring bar, coaching and developing talent, and driving all formal people management activities. They own execution and delivery for the squad while staying in the code, authoring and shipping features alongside their team.

This is a player-coach role: you will manage a group of engineers building both the consumer experiences and the backend systems that serve offers at scale, and you will stay in the code yourself, contributing to features and reviewing your team's pull requests. You will partner closely with Product, Design, Analytics, and partner teams to grow deal discovery, claim, and redemption, while keeping the underlying platform reliable and easy to build on. You will steer technical direction, lead by example, and develop the people on your team.

The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

Lead, hire, and develop a high-performing engineering team, and grow engineers through their next stage of impact
Stay hands-on: write and ship code on high-leverage projects, and set the technical bar by doing the work alongside your team
Review your team's pull requests and lead design reviews, raising the bar for quality, testing, and maintainability through direct feedback
Own the technical direction for the deals and offers surface, from member-facing discovery and redemption experiences to the platform that powers them
Establish a sense of urgency and direction, set clear team objectives in alignment with organization and company priorities, and hold a high bar for execution
Drive architecture and technical decisions that keep the deals platform reliable, well-instrumented, and scalable as volume grows
Ensure quality, performance, and operational health, including a healthy on-call and incident-response culture
Contribute to broader SSI and Chime engineering initiatives as a member of the engineering leadership team
Manage partner and merchant integrations, working across engineering and external vendors to expand offer supply and improve measurement
Partner closely with Product, Design, and Analytics to grow deal attach, claim, and redemption, and to turn experiments into durable member value

To thrive in this role, you have

2+ years of people management experience, including hiring and developing engineers
Current, hands-on coding ability and the desire to stay technical; you are excited to contribute code and review PRs, not just manage
Fluency with AI-assisted development tools such as Claude Code, Codex, or Cursor, and a track record of using them to raise your own and your team's leverage
A strong technical foundation and the ability to guide architecture and review technical decisions with your team
Experience shipping consumer product features and running experimentation, with a bias toward iteration and measuring impact
Experience with service-oriented architectures and building or owning backend platforms at scale; familiarity with our stack (Ruby on Rails, React Native, AWS, distributed systems) is a plus
Strong cross-functional collaboration skills, with a track record of partnering closely with Product, Design, and Analytics
Experience integrating with third-party partners or vendors is a plus
Deep empathy for engineers and a genuine interest in how to make teams and people thrive
The ability to motivate a team through delivery on aggressive schedules and goals

#LI-Onsite #LI-AC1

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.

We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don't—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.