Circleback · San Francisco
Product & ProgramOperationsFullTimeposted 2mo ago
Circleback is building the source of truth for everything said at a company–starting with best-in-class AI meeting notes, action items, and search.
Every company runs on conversations — meetings, calls, emails — but almost none of that context is usable after the fact. We’re building the platform that captures, organizes, and acts on all of it, so teams can actually use what they know.
We're a small team backed by Y Combinator. Profitable, growing virally, and thousands of paying customers including PostHog, Browserbase, Gumloop, and more.
We ship fast with a high bar for quality.
Small team, large problem: the category we're building didn't exist a few years ago.
Profitable and growing virally through word of mouth, not paid acquisition.
Build software people actually love and use every day.
Free lunch and dinners, competitive salary and equity.
Flexible health coverage and 401K matching.
We're looking for a Chief of Staff who is highly driven, maniacally organized, comfortable with ambiguity, and excited to join us in-person in San Francisco to help build and scale the company.
You'll work directly with the CEO and set the cadence for how the company operates. You'll own end-to-end execution on whatever needs to happen–from hiring to new initiatives and day-to-day operations. We're a lean team, which means you'll make the call on what happens and how it gets done.
Take on whatever's breaking, slowing us down, or the bottleneck to our growth
Execute new initiatives and one-off projects for growth, sales, marketing, and partnerships
Hiring–sourcing the best candidates, running interviews/work trials, onboarding new hires
Run inbound sales–product inquires, security questionnaires, demos
Talk to existing and prospective customers
Understand and identify gaps in how we show up in the world and to our customers
Run office operations and handle admin work (payroll, expenses, vendor management, all the stuff that needs to get done)
Build and automate processes and systems as we scale
Operational and keeping-the-lights-on tasks
This is a high-leverage role for someone who wants to be a world-class operator. You'll get your reps executing across recruiting, marketing, operations, customer success, and more. As we grow, so will the responsibilities and opportunities for this role.
Bias towards action–You move fast, make calls with limited data, and fix things in real time
Strong operator with startup experience–you've seen how great organizations operate and can execute at that level
High ownership–you own outcomes, not just tasks, and feel it personally when something doesn't ship
Bias towards action and urgency–you have a visceral sense of discomfort when the ball sits in your court too long
Highly autonomous–you make most decisions yourself, don't wait for permission, and move fast
Set the tempo–you establish cadence and pace internally/externally and make sure things happen on time
Extremely organized–you maintain context across many simultaneous projects without dropping balls
Comfortable with ambiguity–you don't need a playbook, you write it and figure out what needs to happen
Strong generalist–you want to get your reps across different disciplines from recruiting to customer research to event planning to operations
No task is beneath you–you'll update the cap table, run payroll, and take pride in optimizing tedious work
Strong product sense and taste–you understand what makes software feel great
Keen eye for efficiency–you hate repetitive work and automate or eliminate it
Love startups–you want the speed, the ownership, the opportunity to build things from scratch