Software Engineer (AI)

Meet the Team 

Our vision within Cisco IT is to be admired as the world’s best IT organization! Lifec ycle Innovation & Optimization (LIO) is guided by one critical mission: to operate as and deliver solutions that drive One Team. One Experience. One Cisco through our CRM architecture, data frameworks and governance and sales and partner compensation, while integrating AI extensively throughout.  

In Customer & Partner Communities & Compensation Engineering (CPCCE) (part of LIO), we deliver a simplified and intuitive Seller and Partner experience and world-class digital capabilities that aligns with business strategy and enables growth. The Partner Incentives and Metrics component enables the recurring revenue transformation by influencing the selling behavior of internal sellers and external partners.  

Your Impact 

As a Software Engineer focused on AI driven devlopment, you drive knowledge, delivery, and maintenance for the Partner Incentives and Metrics component—ensuring the right data, automation, and feature behavior work reliably in production.

• Part of end-to-end AI solution delivery: design, development, and unit testing for AI-enabled features using Cisco Preferred LLM, Cisco LLM, and SDLC Agents, with Copilot for Code support to accelerate implementation
• Investigate and resolve bugs, performance issues, data discrepancies, and security concerns—using AI to minimize development lifecycle impact
• Define best practices and determine development scope using AI-driven processes
• Maintain and improve production AI solutions to ensure reliability and long-term maintainability
• Collaborate tightly with BSA and the Product Owner to deliver prioritized outcomes through the Solution and Execution phases of the Ops Mode

Minimum Qualifications: 

• Bachelor's 3+ years of professional experience , Master's degree 2+years of professional experience in Computer Science, AI/ML Engineering, or a related field. 
• Proven understanding of GenAI capabilities and N-Tier architectural concepts, Harness Engineering and how they influence code-design-test-deploy.  
• Strong programming skills in Python, Java, Snowflake, Full Stack.
• Knowledge of data preprocessing, feature engineering, and model evaluation techniques. 
• Knowledge of Agile development methodology  
• Knowledge and hands-on experience in building distributed backend systems with Snowflake    
• Experience with development and infrastructure tools including Jira, Confluence, Jenkins, GitHub copilot, Automation, BOTs/Agents and CI/CD pipelines 
• Solid communications and organizational skills, and ability to work successfully in a team environment  

Preferred Qualifications:

Proven understanding of GenAI capabilities and N-Tier architectural concepts, Harness Engineering and how they influence code-design-test-deploy.  

• Strong programming skills in Python, Java , Snowflake .
• Knowledge of data preprocessing, feature engineering, and model evaluation techniques. 
• Knowledge of Agile development methodology  
• Knowledge and hands-on experience in building distributed backend systems with Snowflake    
• Experience with development and infrastructure tools including Jira, Confluence, Jenkins, GitHub copilot, Automation, BOTs/Agents and CI/CD pipelines 
• Solid communications and organizational skills, and ability to work successfully in a team environment  

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.