At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.
We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
Position Overview:
Becker Professional Education provides exam preparation and continuing professional education solutions to individual consumers, universities and business partners. The Inside Sales Specialist (ISS) is responsible for converting existing B2C leads into closed sales, qualifying new business leads for sales readiness, and prospecting for new B2C leads. This position entails large volumes of outbound calling by phone and prospecting by email in order to achieve revenue and sales goals. An ISS is knowledgeable about all product/pricing configurations and has a pleasant and strong phone presence. The successful candidate will reach out to new leads with the intent to qualify them, follow-up with recent purchasers to upsell, contact new leads to convert into a closed sale, and work with both new B2B prospects and existing B2B customers on solutions for their businesses.
Essentials Duties and Responsibilities
- Make outbound sales calls to prospects that are identified by internal and external sources of leads in order to qualify sales readiness and/or close sale on the phone
- Take inbound sales calls with the goal of closing sales over the phone
- Develop B2C and B2B sales opportunities by researching and identifying potential new customers and accounts
- Make 40-50 outbound calls per day to new and existing customers to qualify for sales readiness and close sales
- Identify decision makers within targeted accounts to begin sales process and refer to inside or outside sales channels as appropriate
- Collaborate with appropriate team members, manager and sales channel leaders, to determine appropriate strategic sales approaches by channel
- Generate product or service interest and leverage Becker’s value proposition to close sales
- Ensure that any leads that are on the do not call lists (DNC) are respected and not contacted
- Maintain and expand company’s database of new prospects through use of sales tools and campaigns
- Achieve or exceed all assigned sales quotas
- Maintain current knowledge of all products and services
- Attend all new product and service training sessions
- Exercise discretion and independent judgment in making decisions
- Interact effectively and positively with all colleagues and customers
- Adhere to company quality standards, company policies and regulatory guidelines
- Self-starter who works well in a team environment
- Completes other duties as assigned
What You'll Need to Succeed
- 2+ year of sales experience required.
- Bachelor’s degree in related field preferred.
- Fluency in Spanish strongly preferred.
- Ability to maximize sales opportunities and overcome objections.
- Excellent presentation skills and customer service oriented.
- Strong competitive sales background and first call closing skills.
- Ability to multitask, prioritize and manage time effectively.
- Strong interpersonal and communication skills required.
Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!