Corpay · Melbourne
Other
Role :
• Build and maintain lasting customer relationships, including essential contacts, account dealing preferences, and activity flows for foreign exchange hedging needs
• Works closely with internal departments as client needs arise including credit, compliance, operations, sales
• Drive account retention and growth of wallet share through strong relationship management, understanding of Corpay’s products, platforms, and offerings
• Answering and processing inbound/outbound calls.
• Booking and confirming client transactions across available products – spots, limit orders, forwards, options etc.
• Monitor and manage accounts in accordance with all key metrics
• Direct communication with client(s) (in-person, phone, electronic) on a frequency that is acceptable to the client(s)
• Exhibit and utilize knowledge of foreign exchange industry and payment solutions to support clients cash flow, product pricing and profitability
• Attend all scheduled trainings, meetings, or other events as assigned by manager or other levels of leadership
• Responsible for all other duties assigned as needed
• Successful completion of RG146 modules
Required Qualifications
• 3+ years previous account management experience in financial services industry preferable but not necessary
• 3+ years’ experience in a middle office or client-facing role within the Financial Services sector. FX experience would be an advantage.
• Passionate about global financial markets and FX
• Copes very well in a high stress, fast paced environment
• Has strong attention to details
• Has strong communication skills both in spoken and written English
• Sound numerical skills with strong attention to detail.
• Excellent interpersonal and communication skills.
• Ability to build effective relationships and work collaboratively.
• Ability to remain calm under pressure and demonstrate emotional resilience.
• Integrity, reliability, strong work ethic, efficiency, and exceptional time management skills.
• Ability to perform multiple tasks in a dynamic environment.
• Team oriented and ability to work unsupervised.
Work Health & Safety
• Maintain the safe and healthy conduct of anyone under your care (including visitors and contractors)
• Set an example to other employees by actively demonstrating and promoting safe work methods
• Ensure that the working conditions under your control are safe and that potential safety concerns/issues are promptly acted upon
• Ensure that you provide the necessary on the job training to employees on safe work methods
• Accept accountability for reporting all incidents, injuries and near misses
• Advise your manager if you believe you are unable to meet your obligations for WHS due to time or resources restrictions
• Support your manager and your staff to meet their obligations under the Work Health Safety
About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Learn more about Corpay: https://www.corpay.com
Transparency & Compliance
Equal Opportunity Employer
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.
Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.