Account Director, Education

Coursera · Los Angeles

Otherposted 2w ago

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

Location:

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Job Overview:

The Account Director, Education is responsible for driving New Business, Expansion and Renewals within a designated territory. The Account Director, Education will engage with university presidents, provosts, chancellors, and deans, leveraging multiple communication channels. In this role, a structured and repeatable sales process is key to success, as is the ability to work collaboratively and cross-functionally in a fast-paced environment.

Responsibilities:

Prospect, engage, and sell to senior education leaders across 4-year institutions, community colleges, and high schools (emerging), as well as other business buying personas within your aligned territory
Build pipeline for New business in your territory
Ensure timely renewals and drive growth within existing assigned accounts
Develop opportunities for cross-sell in established accounts via direct prospecting and partnership with the Sales Development team
Meet or exceed established weekly and daily activity metrics, consistently drive retention lifecycle activities with install clients, and identify and execute on expansion opportunities, hit quarterly and annual quotas
Develop a comprehensive understanding of all product offerings, with a focus on understanding buyers, education procurement processes, and expansion through for-credit use cases
Stay informed about evolving business and technology challenges faced by clients

Basic Qualifications:

6+ years of experience in a sales-related role selling to universities, colleges, high schools, and education systems
Proven experience in managing a sales quota and successfully negotiating contracts
Proven experience selling to university presidents, provosts, and deans, with a strong ability to build lasting client relationships and provide strategic, value-added insights to their business
Demonstrated ability to collaborate closely with Customer Success teams, effectively linking learning initiatives to measurable business outcomes
Demonstrated experience in effective presentation, organization, and time management, with a proven track record of delivering effective results
Travel will be required for industry events, client meetings, and team off-sites (estimated 25% travel)

Preferred Qualifications:

Enterprise sales experience at a SaaS company
Proven ability to consistently exceed sales quotas for growth and renewal business, with demonstrated success in accurate forecasting and achieving sales commitments
A proven track record of prospecting and generating demand within an existing client base through upsell and cross-sell strategies, being a "farmer-hunter" and proven closer in the higher education space
Entrepreneurial drive with the ability to work independently or collaboratively in fast-paced, dynamic, and ambiguous environments.
A quick learner who is comfortable with technology and adapts easily to new tools and processes.

If this opportunity interests you, you might like these courses on Coursera:

Compensation:

This role is available in the following US Pay Zones:

US Zone 1: $134,000 - $167,500

US Zone 2: $134,000 - $167,500
US Zone 3: $114,000 - $142,500
US Zone 4: $107,200 - $134,000

At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

US-Z1: Bay Area
US-Z2: NYC and Seattle Metro
US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

Posting Date: 8/24/2026

Application Window:

We anticipate the application window will be open until 9/21/2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

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