Delinea · Singapore
Sales & BusinessSalesFullTimeposted 7d ago
About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.
Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.
Apply today to help us achieve our mission.
Role Summary
This is an execution-focused role within an AI-first operating model: automation handles detection, matching, and research at scale, and the Analyst reviews AI-flagged findings, conducts hands-on research, and makes or recommends the final changes to Salesforce. The Analyst is the front line for hierarchy accuracy, deduplication, sanctions screening, and account-creation gatekeeping, and works closely with the Manager to flag risks, escalate exceptions, and continuously improve team workflows.
This role is hybrid in Mexico City (Tuesday, Wednesday and Thursday) at our office in Reforma.
Key Responsibilities & Accountabilities
· Execute day-to-day maintenance and updates of account hierarchy relationships in Salesforce, with particular attention to US Federal, Strategic, and Enterprise accounts.
· Investigate and resolve flagged duplicate account and contact records using data-quality tooling (for example, Openprise, Validity/DemandTools, Cloudingo), following the team's deduplication standards.
· Research and validate parent-child account relationships to support a single, accurate source-of-truth customer hierarchy.
· Maintain clear, audit-ready documentation for every hierarchy change and deduplication action, consistent with IPO-readiness data control standards.
OFAC / Sanctions Screening
· Perform OFAC/sanctions screening on in-process deals and channel-sourced opportunities in line with established team procedures.
· Complete screening as early as possible in the opportunity management process and always before booking.
· Escalate flagged matches promptly to the Manager and Legal/Compliance, following defined escalation and resolution procedures.
· Research and validate new account creation requests in Salesforce, confirming correct placement within the customer hierarchy before account creation.
· Meet established SLAs for account research and creation turnaround time.
· Flag ambiguous, high-risk, or unclear account creation requests to the Manager for review and guidance.
AI-First Tooling & Continuous Improvement
· Use AI and automation tools for detection, matching, and research; review and validate AI-flagged findings before making or recommending changes to transactional systems.
· Provide feedback on tooling accuracy and performance to support continuous improvement of the AI-first operating model.
· Identify recurring data quality issues or process gaps and recommend improvements to the Manager.
Qualifications
· 1–3 years of experience in data governance, data quality, or Salesforce data operations.
· Direct, hands-on experience with the Salesforce account/contact data model.
· Familiarity with data quality/deduplication tooling (e.g., Openprise, Data.com, Cloudingo, Validity/DemandTools) preferred.
· Basic familiarity with OFAC/sanctions screening processes, or a strong ability to quickly learn compliance-driven workflows.
· Detail-oriented and comfortable operating within SLAs and a controls-oriented environment.
· Demonstrated interest in applying AI/automation tools to data quality or operations workflows.
· Fluent English required; based in Mexico City.
· Bachelor's degree required.
Why work at Delinea?
We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.
We invest in people who are smart, self-motivated, and collaborative.
What we offer in return is meaningful work, a culture of innovation and great career progression.
At Delinea, our core values are STRONG and guide our behaviors and success:
Spirited - We bring energy and passion to everything we do
Trust - We act with integrity and deliver on our commitments
Respect - We listen, value different perspectives, and work as one team
Ownership - We take initiative and follow through
Nimble - We adapt quickly in a fast-changing environment
Global - We embrace diverse people and ideas to drive better outcomes
We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.
We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays.
Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.