Commercial Service Manager

Otherposted 3w ago

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. aspires to hire a Service Manager in our Omaha, NE office! We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. If you have strong managerial and leadership skills, please apply!

Job Responsibilities

Manage day-to-day operations of the commercial door service department
Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
Review workload and manpower to meet customer commitments in a cost effective manner
Ensure that projects are completed timely, below budget and to the satisfaction of the customer
Review monthly financial/operational reports and work with front-line managers to develop action plans to improve
Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
Will assist with hiring, training and developing new employees
Other duties as assigned by Manager

Requirements

Bachelor’s degree, highly preferred and a minimum of two (2) years of experience managing personnel; an equivalent combination of education and experience can be considered
Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
Review customer survey data, respond to customer concerns
Possess an ability for technical applications and mechanical systems
Must possess a Valid Driver’s License and good driving record

What We Offer

Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.