Job Description:
Why We Need This Role
The account operates within a complex ISB governance environment, including:
- Formal deal governance forums (deal reviews, solution reviews) with strict submission criteria, approval thresholds, and cadence.
- Structured decision approval processes across demand, procurement, and headcount, involving multiple approval layers and stakeholders
- Requirement for traceability, compliance, and auditability of decisions and approvals across the account
Without a dedicated governance lead, there is risk of:
- Missed or delayed approvals
- Poor submission quality
- Lack of visibility and audit trail
- Inconsistent processes across teams
Key Accountabilities
1. ISB Governance Oversight (Core Accountability)
- Own and oversee governance across the account, ensuring alignment with ISB policies and processes
- Ensure full compliance with:
- Deal governance (Deal Reviews, Solution Reviews)
- Demand and approval processes
- Procurement and financial governance
- Act as the single point of coordination for governance-related activities
2. Sales Governance (Deal & Solution Reviews)
- Manage and coordinate submissions into ISB governance forums, including:
- Deal Review Forums
- Solution Review Forums
- Ensure:
- Submissions meet required criteria, thresholds, and timelines
- Materials are complete and of high quality prior to submission
- Track outcomes, approvals, and required follow-up actions
- ISB governance forums require structured submission processes, defined thresholds, and formal approvals prior to progression
3. Governance Model & Process Ownership
- Define, implement, and maintain a clear governance model across the account, covering:
- Decision approval processes
- Operations governance forums and cadence
- Submission processes and templates
- Standardise and improve governance processes to ensure:
- Consistency
- Efficiency
- Transparency
4. Decision Governance & Traceability
- Ensure all decisions and approvals are:
- Properly recorded
- Tracked
- Auditable
- Maintain and manage decision logs / approval trackers
- Provide visibility of decisions and status across stakeholders
👉 Current ISB processes emphasise centralised tracking and visibility of all approvals and decision outcomes
5. Business Reviews (MBR / QBR Support)
- Support monthly and quarterly business reviews
- Work with Finance and leadership to:
- Produce governance-aligned reporting
- Ensure data consistency and accuracy
- Provide structured updates on:
- Approvals and governance progress
- Risks and issues
- Compliance status
6. Cross-Functional Governance Coordination
- Work across:
- Sales (deal governance)
- Resource Management (HC approvals)
- Procurement (P.O.s, SOWs)
- Finance (affordability, approvals, reviews)
- Ensure all areas operate within a consistent governance framework
Profile We Need
This is a control and coordination leadership role, not just admin.
Critical Skills
- Strong governance, process management, or PMO experience
- Understanding of structured approval processes and forums
- Strong ability to manage complex workflows and multiple stakeholders
- Excellent organisation and attention to detail
- Strong communication and follow-through capability
Behavioural Attributes
- Highly structured and disciplined
- Proactive and control-oriented
- Strong accountability mindset
- Able to operate confidently with senior stakeholders
- Focused on quality, compliance, and consistency
What Success Looks Like
Near-Term
- All governance processes are:
- Clearly defined
- Consistently followed
- Properly documented
- High-quality, compliant submissions into ISB governance forums
- Full visibility of approvals, decisions, and status
Longer-Term
- A fully embedded governance operating model across the account
- Improved approval timelines and reduced rework
- Strong confidence from leadership in governance and compliance
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.