EliseAI · New York
Customer SupportCustomer SuccessFullTimeposted 10mo ago
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
About The Role
EliseAI is looking for an AI Engagement Manager to lead strategic relationships within our Ownership Group vertical — driving measurable value across large real estate portfolios. In this role, you’ll help institutional owners and leading asset managers harness AI to transform operations, centralize decision-making, and improve asset performance.
You’ll serve as a long-term strategic partner, guiding organizations through AI deployment, adoption, and ROI realization. This is a high-impact, cross-functional role that shapes how EliseAI delivers value at scale for owners.
Key Responsibilities
Own a portfolio of high-value and complex accounts, identifying opportunities to deepen adoption and deliver measurable ROI
Lead data-driven conversations that tie AI performance to client KPIs and long-term objectives
Build and maintain trusted relationships with senior executives and ownership stakeholders, aligning AI strategy with portfolio objectives
Develop executive-facing materials, including performance reviews, ROI analyses, and strategic recommendations, to communicate business impact and guide client decision-making
Create and present success stories to enable Sales, Marketing, and Product teams with data-backed client insights and case studies
Guide clients through implementation, aligning on business goals and ensuring quick time-to-value
Design repeatable strategies to support product rollout and long-term success across customer types
Provide structured feedback to Product, Engineering, and Operations to continuously improve the platform
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
5+ years of experience in asset management (real estate preferred), consulting or client strategy within a tech or startup environment
Strong executive presence and the ability to advise clients on business transformation initiatives
Analytical mindset with a knack for turning insights into strategic recommendations
Excited by emerging technology and passionate about the real-world impact of AI
Comfortable with ambiguity and eager to build playbooks and processes from scratch
Must thrive in working in a fast-paced environment
Ability to prioritize effectively and get things done
Willingness to work in person at our office 4-5 days a week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The salary range for this role is $150,000 - $175,000 ($175,000–$200,000 OTE). EliseAI offers a competitive total rewards package which includes base salary, equity, a comprehensive benefits & perks package, and commission for the role. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at interview.accommodations@meetelise.com