Expedia Group · Austin
Sales & Business
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Associate Account Manager (PGA) - French
Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.
The Partner Growth & Agility (PGA) Associate’s primary responsibility is to ensure that Expedia Group’s partner product in their assigned market is competitive, attractive and relevant for our fast-growing global customer base.
In doing so, PGA Associates will also continuously work with Expedia Group’s partners to help them improve the marketing and distribution potential from their participation in the Expedia marketplace.
The team ensure that the Expedia Group brands’ global customers always find the most suitable property for their dream trip wherever they want to go, and that our partners can effectively, efficiently and throughout the year, reach Expedia Group’s full breadth of global traveler demand.
In this role you will:
By providing and analyzing data specific to their market, PGA Associates will work closely with hotel partners to:
Optimize content, rate and availability competitiveness on the Expedia sites to increase customer conversion
Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
Secure promotional offers to support the brands’ merchandising and marketing efforts
Educate partners on the self-service features available on Expedia Partner Central
Re-establish relationships with dormant partners
Support demand generation
On a daily basis engage with a benchmarked volume of partner interactions (calls), within the shared portfolio of your team; ensuring engagement and feedback to optimize content, rates & availability competitiveness & promotional offers on the Expedia sites to increase customer conversion
Experience and Qualifications:
Bachelor’s Degree; or equivalent experience (Minimum 2 years of experience in similar environment) and proficiency in French and English language
High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
You have an appetite for innovative technology, fast-changing business environment, data driven decision making. You can present ideas and directives clearly and persuasively; actively listening when spoken/presented to.
Hungry, determined, motivated, willing to take action and results-focused
Proven persistence when facing challenging situations
Ability to effectively communicate to various levels and through a variety of communication channels
Relationship builder; you earn the confidence of others; strong team worker, ensuring the whole team wins. Also able to work independently
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
You can find the benefits for this location and any collective agreement that may apply here.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.