Expedia Group · Austin
Data & AI
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Machine Learning Scientists III
Within the AI & Data organization, the Marketplace Science team develops, optimizes and operationalizes applied science driven marketplace levers that support a healthy, trusted marketplace. The Marketplace Health team builds systems that detect behaviors indicating trust, safety, and marketplace-health risk before they result in larger issues. This work helps protect traveler trust and supports a reliable experience across Expedia Group’s marketplace.
Key Responsibilities
In this role, you will:
Own machine learning projects end to end, from understanding the business need and defining the approach through execution, launch, measurement, and iteration.
Develop and improve the Marketplace Health Model system to identify behaviors associated with trust, safety, and marketplace-health risks.
Translate complex marketplace challenges into scalable machine learning and statistical modeling solutions.
Partner closely with product, engineering, operations, trust and safety, and other stakeholders to understand needs and deliver practical solutions.
Stay highly engaged with business outcomes by identifying opportunities where machine learning can create meaningful, measurable impact.
Proactively evaluate opportunities based on potential return on investment, customer impact, risk reduction, and implementation feasibility.
Design experiments and analyses to assess model performance, business outcomes, and marketplace-health improvements.
Monitor deployed models and recommend enhancements to maintain quality, reliability, and relevance as marketplace behavior evolves.
Communicate technical findings, recommendations, trade-offs, and project progress clearly to both technical and non-technical audiences.
Identify gaps, resolve blockers, and advance projects independently while keeping stakeholders aligned.
Experience and Qualifications:
Experience developing, evaluating, and applying machine learning models to complex business or product problems.
Experience designing, developing, and deploying solutions using large language models (LLMs).
Experience with Python, SQL, and common machine learning libraries and frameworks.
Experience translating ambiguous problems into measurable objectives, analytical approaches, and actionable recommendations.
Experience collaborating with cross-functional stakeholders to deliver machine learning solutions from concept through production.
Proficient communication skills, with the ability to explain technical concepts and business implications clearly.
Demonstrated ability to work both collaboratively and autonomously, take initiative, and maintain ownership of deliverables.
Preferred Qualifications
Experience developing agentic applications or LLM-powered agents.
Experience with trust and safety, fraud detection, risk modeling, anomaly detection, behavioral modeling, or marketplace optimization.
Experience working with large-scale, imperfect, or evolving datasets.
Experience with model monitoring, experimentation, and production machine learning systems.
Experience balancing customer trust, business value, operational considerations, and model performance.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.