About Extreme Networks
Extreme Networks (NASDAQ: EXTR) is a global leader in cloud networking. We help enterprises drive digital transformation with AI-powered, cloud-managed solutions that are secure, scalable, and simple to operate. Our platform-led approach, backed by global recognition from Gartner and trusted by customers in 80+ countries, empowers enterprises to thrive in the connected economy.
Position Overview
We are looking for a motivated and technically proficient Senior Systems Engineer to join our team in Japan. As a trusted technical advisor, you will work closely with the sales team to support customers throughout the sales cycle. This includes conducting product demonstrations, delivering technical presentations, responding to RFPs, and providing architectural guidance on networking and IT solutions. You will play a critical role in helping customers understand the value of our solutions and in driving business growth across Japan.
This role is a key technical contributor within the sales process, helping design, present, and validate networking architectures that align with customer requirements. The ideal candidate brings strong hands-on experience across wired, wireless, and cloud-managed networks, combined with excellent communication and customer engagement skills.
Key Responsibilities
- Collaborate with account managers to identify customer needs and propose technical solutions that align with business goals.
- Deliver technical presentations, product demonstrations, and Proof of Concept (PoC) engagements for prospective customers.
- Design and validate high-level architectures for networking, wireless, cloud, and security solutions.
- Provide Pré-sales technical support for RFPs, RFIs, and solution proposals.
- Act as a liaison between customers and product/engineering teams to provide feedback and ensure solution alignment.
- Build strong relationships with key technical stakeholders at customer organizations.
- Stay up to date on industry trends, competitive landscape, and emerging technologies.
- Support local events, webinars, and partner enablement sessions.
- Work collaboratively with partners and distributors to expand market reach.
Technical Skills & Experience
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- 5+ years of experience in sales engineering, solutions architecture, or network consulting.
- Strong understanding of enterprise networking, switching/routing, wireless LAN, and/or cloud-managed networks.
- Good understanding of the Network Industry Landscape
- Excellent presentation, communication, and interpersonal skills.
- Strong troubleshooting and problem-solving capabilities.
- Understanding of cloud-managed networking platforms and integration with security and automation workflows.
- Comfortable with both physical and virtual network environments.
- Vendor certifications that demonstrate expertise in networking, wireless technologies, access control and cloud are highly preferred
Soft Skills
- Strong written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Ability to work independently and manage multiple priorities.
- Customer-oriented mindset with strong problem-solving skills.
- Collaborative approach when working with internal teams and external partners.
Language Skill:
- Fluent in Japanese (native or business level) and proficient in English (reading/writing/speaking)
What You’ll Gain