FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
FICO is seeking a Director, Education Consulting (Sales and Marketing) to serve as the dedicated education consulting leader for Sales & Marketing within the Software organization. This role partners with Sales & Marketing leaders, SMEs, HR Partners, and Partner ecosystem stakeholders to deliver education programs and change-enablement efforts aligned to strategic priorities, executing solutions within critical opportunity windows and tracking impact through business-relevant KPIs, ROI, and productivity improvements. In this role, you will own the execution and delivery of core education programs and advisory services supporting major transformations, applying Education Consulting’s mission pillars to Sales & Marketing priorities within the Software unit by engaging stakeholders, supporting alignment, driving desired outcomes, executing change management, and measuring improvement.
What You’ll Contribute
- Engage Stakeholders: Build strong working relationships with Sales & Marketing leaders, SMEs, HR partners, and Partner ecosystem stakeholders, serving as a trusted point of contact for learning and enablement needs tied to transformation priorities.
- Support Alignment: Align education programs to Sales & Marketing priorities, transformation initiatives, operating rhythms, and performance goals as set by Sales & Marketing and Education Consulting leadership.
- Drive Desired Outcomes: Manage the Sales & Marketing education consulting program portfolio, balancing stakeholder demand, team capacity, and timing to deliver solutions within the opportunity window required to influence business outcomes.
- Manage Change: Identify moments that matter in Sales & Marketing workflows and execute against sources of influence — including leaders, managers, SMEs, communications, sales plays, launch moments, and reinforcement mechanisms — to improve adoption and maximize the value of education investments.
- Measure Improvement: Track and report ROI, KPIs, productivity measures, and learning impact indicators, connecting education delivery to Sales & Marketing performance outcomes.
What We’re Seeking
- Solid experience in learning, enablement, or education consulting roles with meaningful exposure to Sales & Marketing organizations.
- Experience managing a portfolio of education, enablement, or consulting initiatives, including prioritization, sequencing, and resource planning.
- Strong relationship-building skills, including the ability to work effectively with senior stakeholders on learning and business transformation imperatives.
- Solid consulting skills: active listening, needs analysis, facilitation, and solution recommendation.
- Proven ability to lead and collaborate with cross-functional teams, including coaching Learning Consultants and senior business partners.
- Strong communication and presentation skills, with the ability to frame the value and impact of learning programs clearly for stakeholders.
- Strong understanding of Sales & Marketing dynamics, motions, and metrics, including sales readiness, pipeline generation, campaign execution, product launches, partner enablement, and adoption.
- Fluency in learning measurement, Sales & Marketing business KPIs, ROI analysis, and productivity indicators, with the ability to translate data into clear, actionable insights.
- Experience applying change management principles to improve adoption of new strategies, tools, processes, or operating models.
- Ability to operate in dynamic, fast-changing environments while maintaining a calm, focused, and psychologically safe team environment.
- Strong curiosity and passion for learning, talent development, and helping teams navigate change through education and ongoing enablement.
- Solid critical thinking and problem-solving skills; able to work through complexity and ambiguity and turn it into clear, actionable plans.
- Leading a sales training team or major learning programs for a complex enterprise software business.
- Selling complex enterprise software aka, “carried a bag” in a direct or indirect sales or sales support role.
- Developing or executing partner/reseller enablement programs, including train-the-trainer models, to support partner ecosystem readiness and performance preferred.
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
- The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.
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Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy