Co-op, Digital Solutions

Job Description:

The Role

As a Digital Solutions Co-op Associate, you will support the delivery of benefits-related websites for a variety of clients. You will contribute to all stages of website creation for both content-only sites and more personalized (i.e., data/logic-driven) sites. Your responsibilities will include documenting business and data requirements, entering and maintaining site content, supporting the creation of test and production data files, reviewing website functionality (QA), validating the user experience, coordinating internal and client testing, and providing business validation for technology procedures like single sign-on and security scans. You will serve on multiple project teams simultaneously and as a member of those teams, you will work directly with clients, internal partners, and programmers. To be successful, you must be highly motivated – a self-starter who establishes ownership and is capable of driving digital solutions from concept to reality.

The Expertise You Have

• Experience/curiosity about digital communications and being on a team that supports the delivery of websites to meet unique client needs
• Experience with data management tools (e.g., MS Excel)
• Majoring in Digital Communications, Business, Mathematics, Economics, or subjects applicable to web/digital solutions
• Prior internship (a plus)

The Skills You Bring

• Ability to clearly define detailed business and technical requirements that ensure all parties share a common vision of the project’s scope and functionality
• Ability to interpret and manipulate data sets, and perform basic calculations
• Strong critical thinking and problem-solving skills, with an ability to ask critical questions to proactively identify potential problems as well as paths towards resolution
• Excellent time management skills, including a strong aptitude to balance and prioritize multiple projects in a fast-paced work environment
• Ability to work within budgeted timeframes to help maintain client profitability without sacrificing quality
• Ability to simplify and present technical, complex concepts to non-technical business partners
• Ability to execute on tasks autonomously, while remaining coordinated with a broader team

The Team

Fidelity Workplace Consulting (FWC) is composed of over 400 professionals who advise clients on the management of their domestic and global benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication and delivery. We are reinventing the consulting experience for our clients through our dedication to responsiveness, expertise and accuracy. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. The Digital Solutions team is a shared service within FWC, made up of individuals who lend their skills and expertise towards the implementation, launch and ongoing maintenance of benefits-related microsites, tools and other online solutions. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting

Company Overview

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning and growth so you can build the career you’ve always imagined. We welcome associates from different backgrounds and with different perspectives to help us innovate and make a difference for our customers and our communities.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2

The base salary range for this position is $28 - $42 per hour.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Certifications:

Category:

Administration