AV Production Specialist

Figma · San Francisco

Manufacturing & Operationsposted 3w ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As an AV Production Specialist, you will be a critical part of supporting the technical aspects of Figma's internal events. As a member of the broader IT Team, the ideal candidate is an excellent communicator, customer service oriented, highly organized, and can adapt quickly when event schedules or technical needs change on short notice. This role will report directly to the AV Manager.

This is a full time role based in our SF Hub.

What you'll do at Figma:

Coordinate and operate Figma's internal events, including setup, technical checks, and live event support
Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality
Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism
Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings
Maintain Event SLO's with AV Manager and collaborate on documentation
Troubleshoot issues as they arise in our All Hands space and conference rooms
Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems
Assist in provisioning and configuring new hardware (cameras, microphones, conferencing devices) for office builds and upgrades
Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes

We'd love to hear from you if you have:

2+ years of experience in AV as it relates to live event production
Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events
Excellent customer service and communication skills, with a collaborative mindset and attention to detail
Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing

While it's not required, it's an added plus if you also have:

Familiarity with conference room systems (e.g. Logitech, Neat) and routine maintenance tasks such as firmware updates
Experience or certifications with Q-Sys and Dante

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

Annual Base Salary Range:

$115,000—$221,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.