Consultant II - Safe Deposit Box, CIS, CTR

Job Description

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the Role

As a Consultant II supporting the Safe Deposit Box System, Customer Information System (CIS), and Currency Transaction Reporting (CTR) System, you will play a critical role in ensuring the successful conversion and implementation of customer data into Integrated Banking Systems (IBS). You will analyze customer data, business processes, and operational requirements to design accurate data mappings and conversion strategies. Working closely with clients, technical teams, and implementation partners, you will help ensure data integrity, operational readiness, and a seamless transition to FIS solutions. Success in this role is measured by conversion accuracy, client satisfaction, risk mitigation, and successful implementation outcomes.

What You Will Be Doing

• Analyze customer data files, workflows, and business requirements to develop comprehensive data conversion strategies.
• Create and maintain field-to-field data mapping documentation that supports accurate and efficient data migration.
• Validate and reconcile conversion data to ensure accuracy, completeness, and alignment with customer requirements.
• Configure customer-specific processing parameters and system settings within IBS solutions.
• Execute testing activities, review conversion results, and identify opportunities to improve data quality and processing accuracy.
• Partner with clients and technical teams to translate business requirements into functional and technical specifications.
• Lead readiness reviews by coordinating testing, training validation, procedural reviews, and operational preparedness activities.
• Serve as a trusted advisor during implementation and conversion events, providing troubleshooting, issue resolution, and client support.
• Communicate project status, risks, and conversion outcomes to stakeholders throughout the implementation lifecycle.
• Support continuous process improvement initiatives that enhance conversion efficiency, quality, and customer experience.

Required Qualifications

• Experience performing data mapping, data validation, data analysis, and conversion activities.
• Strong analytical, problem-solving, and critical-thinking skills with the ability to interpret complex data structures.
• Ability to translate customer business requirements into clear technical specifications and actionable solutions.
• Excellent customer service, communication, and relationship-building skills with experience supporting both remote and onsite engagements.
• Experience managing multiple priorities while maintaining high levels of accuracy and attention to detail.
• Strong collaboration skills with the ability to work effectively across clients, implementation teams, and technical stakeholders.

Preferred Qualifications

• Bachelor’s degree in Business, Information Systems, Finance, or a related field, or an equivalent combination of education, training, and experience.
• Typically, 5+ years of experience within a banking environment.
• Knowledge of FIS products and services, particularly Integrated Banking Systems (IBS), customer information, safe deposit box, and/or currency transaction reporting systems.
• Understanding of banking operations, data conversion methodologies, and implementation best practices.
• Experience with data validation, reconciliation, testing, and conversion activities.

What We Offer you

At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech
• Inclusive and diverse team atmosphere
• Professional and personal development
• Resources to contribute to your community
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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