Flexport · San Francisco
Product & Programposted 12d ago
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Technical Program Manager II, Omnichannel
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
Omnichannel team is looking for a Technical Program Manager II to deliver cross-functional programs and lead the growth of business across Omnichannel organization. Omnichannel Technology powers critical areas including inbound, inventory, fulfillment, warehouse systems, carrier networks, parcel, and B2B/D2C distribution. These domains are highly interconnected and require strong coordination across Engineering, Product, Operations, and merchant-facing teams.
In this role, you will serve as a highly visible leader responsible for driving the communication, coordination, and execution of programs across their full lifecycle. You will partner closely with senior product and engineering leaders to define roadmaps, manage dependencies, secure resources, and ensure commitments are delivered on time. You will also establish processes that strengthen teamwork, communication, collaboration, and accountability across diverse teams with competing priorities. Beyond internal execution, you will engage directly with key merchants to understand their feedback, address concerns and escalations, and coordinate across Flexport to ensure issues are resolved efficiently and effectively.
You Should Have
A successful Omnichannel TPM makes complex programs easier to execute and merchant relationships easier to manage.
They create clarity, identify risks early, align teams around shared goals, and ensure critical initiatives deliver measurable outcomes. They also build strong relationships with merchants, understand their challenges, and ensure Flexport responds quickly and effectively when issues arise.
The goal is not more process – it is better execution, stronger accountability, and a better merchant experience across Flexport's Omnichannel network.
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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