Fluxergy · Los Angeles
Manufacturing & OperationsFinance & OperationsOn-siteFull Timeposted 2mo ago
About Us
Fluxergy is a rapidly growing in vitro diagnostics company innovating on the cutting-edge of laboratory testing. We’re developing the first and only multi-modal point-of-care platform that enables molecular, clinical chemistry, immunoassay, and hematology testing on the same system.
Our platform spans many markets including the clinical, veterinary, and food safety industries. We are seeking self-motivated problem solvers who are excited to help decentralize traditional laboratory infrastructure.
At the core of our company’s identity is a strong foundation in engineering. We take great pride in our commitment to critical thinking and pragmatic problem-solving through a modular and systemic perspective. We hold the conviction that transparent communication, coupled with the flexibility to adjust to evolving scenarios and the willingness to venture beyond familiar territories, is crucial to both our success and yours.
Our product: https://vimeo.com/176673475
About the Role
As a Senior IT Support Specialist at Fluxergy, you will serve as the primary escalation point for complex, ambiguous, or business-critical technical issues that Tier 1 support cannot resolve. You bring deep, independent technical judgment to troubleshooting across end-user computing, Microsoft 365 administration, and networking, and you're relied on to own tickets through root-cause resolution, not just triage them. This role is ideal for an experienced IT support professional who thrives on solving the hard problems, supporting executives and critical business functions with confidence, and providing informal technical guidance to less experienced team members. You will work closely with a small, collaborative IT team supporting approximately 100 employees across manufacturing, engineering, and corporate functions.
Team culture:
- Positive
- Proactive
- Accountable
- Team oriented
- Continuous learner
- Great communicator
- Build strong working relationships
- Contribute to a productive team culture
Interview Process
Our interview processes my differ slightly from role-to-role; however, most of our interviews will follow a similar pattern:
- Recruiter Interview
- Hiring Manager interview
- On-site Interview
- Decision
We are an early-stage company and may change our interview process from time-to-time, but our hope is everyone who interviews with us has a positive experience, even if an offer isn’t presented.
Benefits
Excellent Medical/Dental Benefits
- 95% medical benefit premiums paid by Fluxergy and covers employee, partner, and dependents
- 100% dental and vision premiums paid for employee, partner, and dependents
- 100% Life Insurance premiums paid for the employee
Work - Life Balance Minded Time Off
- 15 paid vacation days
- 2-week paid winter break
- 7 company paid holidays
- 5 paid sick days
A Work Culture Which Believes in Promoting from Within
- Wear lots of hats / accelerate your career growth!
- We are a flat organization by design – lots of visibility!
- Many of our current leaders started their career with Fluxergy!
Salary Range: $75,000 - $85,000
Additional Information
Fluxergy is an Equal Opportunity Employer and is committed to building an inclusive workplace. Qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable federal, state, or local law.
If you require a reasonable accommodation during the application or interview process, please let us know at any point during the hiring process.
Fluxergy participates in E‑Verify. Employment eligibility will be verified after hire in accordance with federal law.
Fluxergy is committed to protecting your personal data. Please review our Privacy Policy.