Customer Development Rep

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

WP Engine is looking for a motivated Customer Development Representative that has experience in establishing, fostering and maintaining relationships with both highly technical and leadership level contacts.

Those relationships should uncover opportunities to deploy WP Engine through outbound prospecting and net-new lead generation.

What’s cool about this job?

The CDR is the first point of contact for our customers and responsible for generating lead volume and warm introductions for our account management. You are creative, passionate, and an ambitious teammate, eager to advance through a clearly defined learning and earning path. WP Engine offers a dynamic environment where you are provided the tools, resources and unique leadership to sell and take your career to the next level!

The Day to Day

• Research and catalog contact, account and opportunity information.

• Build relationships with existing accounts and decrease dormancy across our account base.

• Use effective sales techniques to uncover customer needs that can be addressed through our solutions.

• Articulate the benefits of using our solutions to prospects across an array of industries.

• Work to schedule quality meetings and opportunities to consistently over achieve quota.

Your Expertise and Passion

• Possesses a strong desire for continuous professional growth and a clear ambition to master sales development as a launchpad into a closing sales role.

• Highly receptive to feedback with a demonstrated ability to actively seek out, absorb, and immediately apply constructive criticism to sharpen sales skills.

• Demonstrates an innate, performance-driven mindset with the grit to navigate rejection constructively and maintain high energy in a fast-paced environment.

• A proactive self-starter with a strong work ethic and a proven track record of over-achieving goals.

• Prior sales or outbound prospecting experience required. Exposure to structured methodologies (e.g., Solution Selling, Customer-Centric Selling, Sandler, or SPIN) is highly advantageous.

• Proven ability to engage prospects, command attention, and build rapport seamlessly across various channels, including phone, video conferencing, email, and LinkedIn.

• Experience navigating Salesforce.com or equivalent CRM applications to efficiently manage and track pipeline activity.

The Perks and Benefits

• Company Stock Options (Every employee is an owner in the company)

• Health Benefits (100% Paid Employee Medical, Dental, and Vision)

• Pension Scheme with a match

• Life Insurance and Income Protection (100% Paid)

• Supplemental Maternity & Paternity Pay

• Employee Assistance Program

• Generous Holiday Time (Who doesn’t like time off)

• One-time £375 Home Office Stipend

• Company Wellness Days

• Cycle 2 Work Scheme

• TELUS Health Perks

• On-going education through LinkedIn Learning, Workday Learning and our Career Growth Portal

#LI-MT1