Commercial Account Manager - London

Job Description Summary

The Account Manager is responsible for developing and executing strategic account plans across a defined UK territory or customer portfolio to drive. The Account Manager is responsible for driving growth across a portfolio of UK healthcare accounts by developing strategic partnerships and identifying new business opportunities within the Patient Care Solutions (PCS) portfolio.

Working closely with commercial, clinical and technical teams, the role leads account planning, pipeline development and customer engagement to deliver revenue growth, expand the installed base and improve customer outcomes. As the primary commercial contact for assigned accounts, the Account Manager builds relationships across clinical, operational, procurement and executive stakeholders, positioning GE HealthCare as a trusted long-term partner.

This is a customer-facing, field-based role requiring strong commercial acumen, collaboration, and disciplined use of CRM and sales management processes to deliver sustainable business performance.

Job Description

Key Responsibilities

• Develop and execute strategic account plans to drive growth across assigned accounts.

• Build and maintain strong relationships with clinical, procurement, operational and executive stakeholders.

• Identify, qualify and progress sales opportunities across the Patient Care Solutions portfolio.

• Collaborate with internal teams to deliver customer-focused solutions and maximise win rates.

• Support tender submissions, procurement activities and contract implementation.

• Maintain accurate forecasting, pipeline management and CRM records using Heartbeat and SFDC.

• Spend significant time in the field, engaging directly with customers and identifying opportunities for growth.

Qualifications

• Bachelor's degree or equivalent experience.

• Proven success in medical device, healthcare technology, healthcare services or related commercial roles.

• Experience working with NHS and healthcare organisations in the UK.

• Strong relationship-building, communication and stakeholder management skills.

• Demonstrated ability to achieve commercial targets and manage complex sales opportunities.

• Full UK driving licence and willingness to travel across the territory.

Desired Skills

• Experience managing strategic healthcare accounts.

• Knowledge of patient monitoring, critical care, peri-operative care, maternal infant care or related healthcare solutions.

• Understanding of NHS procurement processes and value-based selling methodologies.

Success in the Role

Success will be measured through revenue growth, market share expansion, customer satisfaction, pipeline quality, forecasting accuracy, strategic account development and strong cross-functional collaboration.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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Additional Information