Job Description Summary
You will be responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description
Activities & Responsibilities
- Install and configure a range of medical equipment, focusing on one modality.
- Conduct testing and calibration to ensure optimal performance.
- Train healthcare staff on operation and basic troubleshooting.
- Perform preventive maintenance and corrective operations of moderate complexity.
- Capture and maintain accurate documentation, including debriefing, parts ordering, and KPI metrics.
- Apply and coach to ensure EHS and compliance standards are met.
- Leverage customer knowledge to assist with contract and on-demand revenue growth.
- Escalate complex problems to experienced peers.
- Lead communications with customers and serve as escalation point for concerns, including installations.
- Remote fixing and equipment diagnostics
Technical Knowledge & Hard Skills
- Successfully completed ECT program or foundational experience in a similar role.
- Proficient in one modality; developing knowledge in another.
- EHS champion with strong compliance mindset.
- Knowledge of Lean & Continuous Improvement principles.
- In-depth knowledge of all processes and tools related to the role.
- Trained and updated in all mandatory training.
- Strong written and verbal communication skills.
- English: Read, understand, and hold conversations.
- Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively.
- Comfortable using digital tools to analyze performance data and communicate results through structured presentations.
- Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination.
Behavior & Soft Skills
- Embrace company cultural behaviors.
- Technical curiosity to learn and solve problems.
- Safety-first mindset.
- Collaboration and one-team approach.
- Rigor, organization, and efficient time management.
- Listening skills and composure.
- Seeking feedback and advice to grow and learn.
- Customer-focused mindset.
- Ability to adapt to change with a positive attitude.
- Coaching and mentoring potential.
Additional Information
Relocation Assistance Provided: No