Field Service Engineer-Senior/Area Leader

Job Description Summary

作为Area leader
1，合理分配区域内场地，协调日常管理；
2，推动团队工作效率提升；
3，及时有效的给到团队成员职业发展建议；
4，配合区域运营经理解决所在区域的客户问题及进行定期客户拜访
作为一名现场服务工程师，您将负责在指定区域内与客户代表建立并保持良好的人际关系，确保客户满意度，并负责维护与某一成像设备（或多种设备）相关的所有型号设备的正常运行。

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

• 熟悉并遵守GE医疗集团的质量手册、质量管理体系、质量政策、质量目标以及适用的法律法规。
• 在规定期限内完成所有计划中的质量与合规培训。
• 立即向质量管理部门报告任何客户相关的质量问题或合规问题。
• 立即向质量管理部门报告任何个人相关的质量问题或合规问题。
• 确保及时关闭服务派遣任务。
• 确保在规定时间内完成所有现场修改指令（FMI）。
• 通过识别并适当上报流程和产品质量差距，积极参与持续改进活动，并在可能的情况下提出解决方案。
• 拥有本科学历或同等经验。
• 具备技术和分析能力，拥有2至4年的现场服务经验。
• 对某一成像设备或多设备具有全面的知识。
• 被他人视为可寻求指导和建议的对象。
• 精通英语，能够在最少指导下独立工作。
• 工作标准高，注重质量。
• 主动积极，有上进心。
• 能有效计划和组织工作。
• 拥有出色的沟通能力、倾听技巧和人际交往能力。
• 客户意识强，能够以策略性和高效的方式处理不同意见（例如通过影响而非指挥来达成共识）。

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information