Genentech · San Francisco
Manufacturing & Operationsposted 2w ago
The Opportunity
The Senior Director of PAA Business Operations is accountable for leading a centralized team of operations and business support professionals accountable for supporting a 40 person external affairs, access strategy, contracting, patient experience, and corporate communication department.
Areas of oversight include strategy and operations partnership to five functional Vice Presidents and their departments, administrative business partnership,department operations (planning, business processes, people practices, etc.),; Note, additional focus areas will be determined based on business priorities, technical expertise, and/or capacity.
Key Responsibilities:
Leads multi-team strategy and operations function, accountable for setting vision; the people management strategy; business priorities/outcomes; budget oversight; and team operations
Manages both people leaders and individual contributors
Coaches, holds team members accountable to Role Standards, and actively manages poor performance in partnership with P&C
Evaluates and deploys financial resources to maximize business impact
Models Inclusive Leadership and fosters belonging by: consistently executing best hiring practices, completing Manager Belonging Goals and completing Inclusive Learning requirements
Proactively provides strategic thought partnership, operations, and business planning to leadership/stakeholders to drive business impact
Operates as the Operations Lead to the Sr. Vice President Public Affairs and Access with coordination with the Head of Strategy, Impact & Operations
Provides thought partnership, operations, and business planning to the Public Affairs and Access Leadership team to drive business impact
Oversees key functional PAA operational areas, including:
Strategic operations and administrative business support to PAA functions.
PAA-level program/process management, business continuity, and agile operations, and people process (including manager / extended leadership development, employee engagement, and the PAA internship program)
Health Economics and Outcomes Research (HEOR) operations including management and execution of key compliance, contracting and business processes to support evidence generation across PAA.
Leads strategic planning, implementation, and change management activities for cross-functional teams and leadership teams
Develops, leads and facilitates fit-for-purpose financial/resource management tools, people practices, frameworks, and processes to support leadership decision making, financial stewardship, efficiency, and performance management/succession planning
Develops and executes multi-channel communication and engagement strategies to drive belonging, innovation, and collaboration within the function and/or across the enterprise
Manages complex workstreams (including Work Product Teams and Communities of Practice) that impact corporate reputation, profitability, and/or CMG Outcomes
Develops enterprise strategies to equip and empower stakeholders to deliver on our Operating Principles and fulfill our mission in service of customers and patients
Collective Leadership:
Leads across the enterprise through the Public Affairs & Access Leadership Team, USLT Ops Lead Community, CMG Senior Leadership Collective and beyond
Leverages, deploys effectively, and shares network across the organization and/or externally to identify synergies, catalyze action, and deliver results
Who you are:
You have a Bachelor’s Degree
You have 15 or more years relevant experience, specifically in specifically in operations, management consulting, or strategy and operations
You have Minimum 8 years of experience in a people management role; demonstrated evidence of successfully achieving results, managing a high functioning team that delivers on their accountabilities, and mentoring and developing emerging leaders
Exceptional leader – able to inspire and motivate people to make a big impact and deliver their best every day. Track record of having the courage to drive change, while balancing risks and pacing for success
Ability to build networks, collaborate and influence across the department and the enterprise
Expert knowledge of healthcare compliance
Demonstrated experience with strategic planning process, goal setting, priority setting and resource allocation
Preferred Qualifications
Experience in one or more PAA business area (e.g. Patient Access; Governmental Affairs/Advocacy; Charitable Giving; or Corporate Communications) highly preferred
Relocation benefits are NOT offered on this posting
Location: This role requires a presence out of our South San Francisco Genentech location.
Business travel for internal and external meetings as required
The expected salary range for this position based on the primary location of South San Francisco, CA is $201,300/yr to $373,800/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
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Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
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