Solutions Engineering Team Lead - SEA

Geotab · Singapore

Otherposted 2mo ago

Who we are:

Geotab ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.

Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it’s like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Team Lead, Solutions Engineering who will be responsible for guiding and assisting a Solutions Engineering Team, supporting all team endeavors including leading the execution of projects assigned by senior leadership, and liaising with other team leaders and departments. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Team Lead, Solutions Engineering, your key area of responsibility will be providing technical leadership, guiding and coaching a Solutions Engineering team, and leading the execution of technical projects while supporting revenue-generating and strategic efforts. You will need to work closely with Geotab's internal stakeholders, partners, customers, and cross-functional teams including Sales, Product Development, and Customer Support.

To be successful in this role you will be a strong team player and a mentor with a strategic mindset, exceptional problem-solving abilities, and a keen sense of priorities. In addition, the successful candidate will have strong project management skills with an ability to identify needs, develop effective solutions, manage multiple high-impact projects simultaneously, and drive revenue growth through indirect sales channels and ecosystem expansion.

How you'll make an impact:

Team Leadership and Development

Develop, evaluate, and continuously refine team processes to enhance efficiency and effectiveness, ensuring adherence to best practices.
Run and manage team meetings, including 1:1 meetings, planning meetings and retrospectives.
Provide direction, mentorship, and training opportunities, empowering team members through coaching and professional development initiatives.
Oversee team performance, career development planning, and key performance metrics, ensuring alignment with business objectives.
Maintain and expand the team's technical knowledge of the Geotab ecosystem.
Lead and delegate projects, balancing workloads and optimizing individual and team contributions.

Solution Design and Implementation

Provide technical leadership and assist in scoping projects, managing partner/customer requests, lead business meetings as they relate to technical solutioning and Geotab ecosystem optimization, etc.
Engage and collaborate with partners and customers to optimize their utilization of Geotab’s technology, products, and solutions, tailoring the approach to meet their specific and unique requirements.
Manage project timelines and deliverables, ensure adherence to best practices and quality standards.
Identify opportunities for innovation, leveraging technical insights to enhance solution offerings and drive business success.

Collaboration and Communication

Build and manage relationships between the team, internal stakeholders and partners/customers:
- Understand the varying needs of stakeholders, partners and customers;
- Ensure that the team is adequately capturing technical requirements so that the correct challenge has been identified and is solved for;
- Act as a point of escalation for projects and opportunities with partners and customers;
- Cultivate partner and customer loyalty.
Anticipate potential conflicts and proactively address concerns to prevent escalations.
Communicate technical solutions effectively to both technical and non-technical audiences.
Manage escalations between the team, partners/customers and other internal departments.

Strategic Planning and Impact

Maintain a strong focus on strategic and revenue generating activities, ensuring team member efforts are impactful and align with company KPAs.
Identify and implement scalable processes to increase the team’s impact and effectiveness in supporting customers and driving business growth.
Drive continuous improvement by evaluating market trends, customer needs, and feedback to refine Geotab’s solution offerings.

What you'll bring to this role:

5 - 8 years of required previous experience in Solutions Engineering, Sales Engineering, Business Development, Technical Account Management, Engineering Support, Software Development, Automotive Engineering, or Data Science.

0 - 1 years of required leadership or mentoring experience, with a proven ability to motivate and lead people and groups.
Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (equivalent combination of education and/or work experience may be substituted).
Expert-level knowledge of telematics, IoT, APIs, and programming languages (such as Python, SQL, Java, or C#), with experience using JIRA, Salesforce, and data visualization tools like Superset or Power BI.
Strong communication, presentation, and relationship-building skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
Strong analytical, organizational, and project management skills with a customer-focused mindset and a strategic drive to support revenue growth.
Ability to travel occasionally (up to 20% of the time), including international travel; a valid passport is required.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.

Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work:

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, “Geotab”), you acknowledge Geotab’s collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice.

The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.

Hiring Range

$138,700—$180,200 SGD