Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world’s seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, a state-of-the-art production plant in Clarksville, TN and an OE office in Livonia, MI. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.
- Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices.
- Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
- Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
- Inclusive Culture: Committed to diversity, teamwork, and sustainability.
Location: This position is located at our OE Office in Livonia, MI.
Work Style: In-person, Monday–Friday, 8:00 a.m.–5:00 p.m.
Job Purpose
The OE Logistics Associate supports the fulfillment of original equipment (OE) customer orders and helps maintain appropriate inventory levels across Hankook's OE business partners. This position monitors customer order releases, coordinates with carriers and internal teams to support timely Just-in-Time (JIT) deliveries, and helps resolve order and delivery issues.
The OE Logistics Associate works closely with Global Headquarters, field sales teams, OE customers, distribution centers, and logistics partners to monitor customer demand and ensure inventory and supply are aligned with customer forecasts and production requirements. This role also supports purchasing, sales, and inventory (PSI) planning activities through data analysis, reporting, and ongoing communication with cross-functional teams.
Key Accountabilities
Order Fulfillment & Logistics
- Monitor customer order releases and order data to ensure OE customer orders can be fulfilled accurately and on time.
- Coordinate with distribution centers and logistics partners to support timely fulfillment and delivery of OE customer orders.
- Work with carriers to ensure Just-in-Time (JIT) deliveries are completed according to customer requirements.
- Identify, communicate, and help resolve delivery delays, shortages, inventory issues, and other exceptions.
- Monitor inventory levels and support efforts to maintain appropriate stock levels across OE business partners.
- Communicate order, inventory, and delivery updates to internal stakeholders and customers as appropriate.
Customer & Cross-Functional Support
- Work closely with the OE Manager to address and resolve customer order, logistics, and service issues.
- Collaborate with Global Headquarters and field sales teams to monitor customer demand and anticipate changes in order volumes.
- Compare incoming order volumes with customer forecasts and production plans to identify potential supply or inventory concerns.
- Maintain professional relationships with customers, carriers, distribution centers, and internal stakeholders.
- Support cross-functional communication and coordination to ensure customer requirements are understood and addressed.
Planning, Reporting & Analysis
- Support the development and ongoing execution of the Purchasing, Sales, and Inventory (PSI) planning process.
- Analyze order, inventory, sales, and logistics data to identify trends, potential issues, and opportunities for improvement.
- Prepare and maintain reports related to customer orders, inventory, shipments, and logistics performance.
- Maintain accurate files, records, and documentation related to OE logistics activities.
- Provide timely and accurate information to management to support business and supply chain decisions.
Other Responsibilities
- Support continuous improvement initiatives related to OE logistics, order fulfillment, inventory management, and customer service.
- Adhere to all company policies, procedures, and applicable business processes.
- Complete additional projects and ad hoc assignments as directed by management.
Level of Accountability
- Individual contributor responsible for coordinating OE logistics activities and supporting customer fulfillment.
- Maintains accurate and up-to-date files, records, and business documentation.
- Takes ownership of assigned responsibilities and follows established company policies and procedures.
Core Competencies
- Strong verbal and written communication skills.
- Self-motivated and able to work independently with a strong sense of ownership.
- Strong analytical and problem-solving skills.
- Strong attention to detail and commitment to accuracy.
- Strong organizational and time-management skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong business acumen and ability to understand supply chain and logistics processes.
- Ability to build and maintain professional relationships across all levels of the organization.
- Ability to collaborate effectively with cross-functional teams.
- Ability to work effectively in a fast-paced environment and manage changing priorities.
- Strong proficiency with Microsoft Office, particularly Excel.
Qualifications
- Bachelor's degree required or equivalent combination of education and relevant experience.
- Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field preferred.
- 0–3 years of experience in supply chain, logistics, operations, or a related field preferred.
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, and Outlook required.
- Prior experience in logistics, warehouse operations, or Original Equipment Manufacturer (OEM) environments preferred.
- Experience with ERP systems, particularly SAP, preferred.
- Experience with Warehouse Management Systems (WMS) preferred.
- Bilingual Korean language skills are a plus.
Additional Requirements
- Occasional overnight travel, including weekends, may be required.
- Additional hours or days may occasionally be required to support business needs.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.