Hinge Health · San Francisco
Software EngineeringRnDRemoteFullTimeposted 2mo ago
Hinge Health is looking for a Senior Engineering Manager to lead a software engineering team inside Hardware R&D, focused on the software systems behind a connected medical device experience. This role sits at the intersection of consumer software, connected devices, clinical workflows, and regulated product delivery. You will own a single, high-complexity engineering team that spans mobile, backend, BLE, and hardware-adjacent software, and will be responsible for building a platform that is reliable, compliant, and adaptable enough to support rapid product iteration in a demanding domain.
You will partner closely with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance teams to define strategy, ship high-quality products, and ensure the device experience is safe, scalable, and delightful for our members end to end.
In your first 3 months:
Build a deep understanding of our device ecosystem, including FDA-regulated device software, BLE connectivity, mobile and backend platforms, and the clinical and operational workflows that support them.
Establish clear team priorities, execution rhythms, and ways of working, including backlog quality, sprint planning, delivery goals, and retrospectives.
Develop strong partnerships with Product, Clinical, Regulatory, Hardware Engineering, Data, Member Support, and Quality/Compliance counterparts to ensure alignment on goals, constraints, and quality expectations.
In your first 6 months:
Orchestrate large cross-functional programs that span device, mobile, backend, and operations, proactively uncovering corner cases and non-functional risks (reliability, security, performance, scalability).
Drive technical strategy across mobile, backend, device-control, and BLE surfaces so the platform can support both rapid product iteration and long-term maintainability.
Establish strong quality and compliance practices for regulated software, including structured review points with regulatory and quality partners, release gating, tech debt paydown plans, and operational feedback loops.
Lead a team that owns production health in an on-call, continuous delivery environment, improving incident response, observability, and reliability over time.
In your first year:
Translate member pain points, support signals, and product goals into engineering investments that materially improve reliability, reduce support burden, and strengthen the member experience for our device products.
Lead the software roadmap in close partnership with cross-functional stakeholders, balancing member experience, technical quality, operational reliability, and regulatory constraints across the platform.
Hire, coach, and develop engineers and emerging technical leaders, building a high-performance, high-accountability culture within a complex and high-ambiguity remit.
Contribute beyond your immediate team through interview design, leveling clarity, process improvements, and broader engineering stewardship across Hardware R&D and the wider engineering organization.
You are an experienced engineering leader who thrives at the intersection of consumer software, connected devices, and regulated product delivery, and you are comfortable operating in high-ambiguity, high-accountability environments.
You are a strong systems thinker who can reason across mobile apps, backend services, BLE/device-control flows, and operational workflows, making clear time-versus-cost tradeoffs for stakeholders.
You are a builder of teams: you hire, coach, and develop engineers and emerging leaders, and you create a culture of ownership, psychological safety, and high standards for quality and compliance.
You are a trusted cross-functional partner who collaborates deeply with Product, Clinical, Regulatory, Hardware, Data, and Operations to deliver outcomes, not just ship features.
You are comfortable owning production health and operational excellence in an on-call, continuous delivery environment, and you use data, telemetry, and support signals to continuously improve the system.
Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
5+ years of experience leading and managing engineering teams, including managing 5+ direct reports through hiring, coaching, and performance management.
Experience delivering production software for connected devices, BLE-enabled systems, device-control flows, or in close partnership with firmware and hardware teams.
Experience with healthcare, HIPAA, GDPR, FDA-regulated products, or other software in regulated environments.
Track record of delivering complex, cross-functional programs in environments with high quality, reliability, or compliance expectations.
Familiarity with modern mobile, backend, and platform systems, for example technologies such as React Native, Python, TypeScript, GraphQL, Docker, AWS, Postgres, Redis, or comparable systems.
Experience building test infrastructure, simulation layers, or developer productivity tooling for complex, distributed systems.
Experience leading teams that own production health in an on-call, continuous delivery environment.
Experience using AI-assisted prototyping or engineering workflows thoughtfully in product development.
This is a hybrid role based in the San Francisco office. We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
At Hinge Health, we’re using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care. As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at http://www.hingehealth.com.
Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
Modern life stipends: Manage your own learning and development.
Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.
Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.