Order Entry Administrator

IEM · San Francisco

Otherposted 5d ago

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Location: Fremont, CA

Reports To: Order Entry Team Lead

Pay Rate: $27.00

PURPOSE OF POSITION:

This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.

ESSENTIAL FUNCTIONS:

Work with Sales Representatives to obtain necessary paperwork required for each order
Review contracts and order paperwork for completeness and accuracy
Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties
Work with appropriate parties to quickly resolve issues that delay time in processing
Responsible for creating entries in INFOR system for new materials/components
Be able to problem solve discrepancies by using available resources within company means
Process order change notices in a timely manner
Answer incoming calls in support of sales team
Additional order entry tasks/projects, as needed

COMPETENCIES:

Must be detail oriented
Strong and effective verbal and written skills
Ability to prioritize workload and work under pressure
Strong organizational and administrative skills
Time Management

EDUCATION AND EXPERIENCE:

High school diploma or GED required
1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred
Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)
Experience with INFOR software is a plus
Excellent written and oral communications skills
Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy
Professional and pleasant phone manner to service incoming and outgoing calls
Proficiency in use of computers and software
Ability to take direction and work independently
Ability to maintain a positive attitude under stress

Why Join IEM

At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

Learn more about IEM at https://www.iemfg.com

We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

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