Account executive

Infobip · Chicago

Sales & Business

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As an Account Executive, you will drive new business acquisition and revenue growth within your assigned territory by selling Infobip’s solutions to high-touch Tier 1 clients. This is an individual contributor role within the regional commercial structure, reporting directly to the Chapter Lead. You will proactively identify opportunities across existing and prospective customers, manage complex sales cycles end to end, and build strong customer relationships focused on long-term growth and account success.

What you’ll do

Manage and grow a target account list within your designated territory
Sell Infobip solutions directly or through partners to Tier 1 customers
Identify and develop new business opportunities across existing and prospective clients
Build tailored solution proposals and value propositions aligned with customer needs
Manage forecasting, account planning, resource coordination, and sales strategy execution
Negotiate pricing and contractual agreements to close new business
Support end-to-end customer relationships during the first 12 months, including NRR, cross-sell, upsell, and acquisition activities
Maintain strong account health and act as a trusted advisor to customers
Keep CRM data accurate and up to date throughout the sales cycle
Collaborate closely with internal stakeholders to secure new logos and drive growth
Mentor and support team members when needed

What success looks like

Achievement of quarterly and annual sales targets
Consistent generation of new Tier 1 customer logos
Strong pipeline growth and opportunity generation
Accurate forecasting and high CRM data quality
Effective customer engagement and relationship management
Strong collaboration with internal teams, partners, and stakeholders

What makes you a strong fit

5+ years of experience in sales, account management, or business development roles
Experience in SaaS, software, or technology sales environments
Proven ability to manage complex and consultative sales cycles
Strong commercial, negotiation, and relationship-building skills
Ability to work independently while collaborating across multiple teams
Strong communication skills with both technical and non-technical stakeholders
Organized, data-driven, and disciplined with CRM management
Proficiency in Microsoft Office tools, especially Excel and PowerPoint
Fluent English, spoken and written

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.