Group Product Manager

Infobip · Chicago

Product & Program

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Note: By applying, you are joining our Product Management talent community so we can reach out to you when we have a matching position. Please note that feedback may be delayed, and we will contact candidates whose profiles match our open roles.

Why is this role important at Infobip?

Every successful product begins with great leadership, vision, and execution. As our product portfolio grows and scales globally, strong alignment, strategy, and coordination across teams become more critical than ever.

That’s why we’re looking for a Group Product Manager to join our expanding Infobip team. This leadership role is vital in driving cross-functional collaboration, shaping the future of our product offering, and ensuring the highest standards of quality and innovation.

As a Group Product Manager, you will play a key role in guiding Product team, aligning product development with market needs, and maximizing business impact across the board.

What will you do at Infobip?

Organize, coordinate, and guide the work of product teams to ensure alignment and efficiency.
Identify areas for improvement across the department and suggest actionable changes.
Conduct market research to inform product direction in line with the product strategy.
Engage in product discovery, understand stakeholder needs, and translate them into clear product requirements.
Provide ongoing input and support during the product development cycle
Plan and prioritize tasks to maximize delivery impact.
Perform final product testing, validate product quality, and ensure thorough documentation.
Collaborate closely with all stakeholders - development teams, sales, marketing, leadership, and clients.
Act as the key internal and external representative of the product, enabling sales and marketing teams with the right positioning and messaging.

More about you:

Proven experience in product leadership roles (Group PM, Lead PM, or similar).
Experience managing multiple product teams or product areas.
Strong track record of driving impact and aligning product development with business strategy.
A hands-on approach, with the ability to drive strategy while simultaneously diving deep into execution.
Excellent stakeholder management skills across departments and seniority levels.
Deep understanding of product discovery, delivery, and optimization processes.
Experience with agile methodologies such as Scrum, Kanban, or LeSS.
Skilled in prioritization, team coordination, and process improvement.
Ability to communicate complex ideas clearly and effectively.
Fluent in English, both written and spoken.
A team player with a proactive, independent approach and a strong sense of ownership.

At Infobip, the Product Manager plays a pivotal role in shaping the future of global communications by leading product vision, strategy, and execution within one of critical domains, aligning cross-functional teams to deliver a seamless, scalable, and secure communication experiences.

Infobip offers a comprehensive suite of communication products and services designed to simplify global communication and enhance customer engagement, including a CPaaS that supports various channels like SMS, Voice, Email, WhatsApp, Viber, and RCS, alongside customer engagement SaaS solutions such as a cloud contact center (Conversations), AI-powered chatbot builder (Answers), omnichannel engagement (Moments), and customer data platform (People CDP).

Infobip also delivers innovative Telco solutions that help mobile operators unlock new revenue streams and accelerate digital transformation through advanced messaging, security, and monetization services. Find more details about our products and services on the Products page.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.