Mid Backend Engineer

Infobip · Chicago

Software Engineering

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

As a Software Engineer in our Platform Base team at Infobip, you will build and evolve the systems that keep our communication platform observable, scalable, and reliable at global scale. Depending on the team you join, you could work on services that monitor traffic across the entire Infobip platform, enable alerting and service configuration for internal teams, or support high-performance SMS and messaging flows with strict latency and reliability requirements. You will be part of a cross-functional engineering team responsible for backend services that process large volumes of traffic and operational metrics in real time. The role combines software engineering, distributed systems, and operational ownership in an environment where performance, reliability, and continuous improvement are central to daily work.

What you’ll do

Design, develop, maintain, monitor, and troubleshoot backend services that support core platform and messaging capabilities
Build systems that track and process traffic and operational metrics across the Infobip platform
Develop scalable and reliable distributed services with a focus on high throughput and low latency
Contribute to internal tooling used for platform monitoring, alerting, and service configuration management
Work with data-intensive systems and relational databases to aggregate and expose operational insights
Take end-to-end ownership of the solutions you build, including deployment, monitoring, and production support
Collaborate with engineers, product teams, and platform stakeholders to deliver reliable technical solutions
Contribute to engineering discussions, knowledge sharing, and continuous improvement within the team
Apply an AI-first mindset when approaching engineering problems
Effectively leverage AI to improve code quality, testing processes, and technical documentation

What makes you a strong fit

At least 3+ years of professional experience in backend or full-stack software engineering roles
Strong software engineering fundamentals, including object-oriented programming and concurrent or parallel systems
Experience building and maintaining distributed backend systems in production environments
Experience working with relational databases and data-intensive applications
Understanding of scalability, reliability, observability, and performance optimization in backend systems
Comfortable working in agile development environments with iterative delivery and team collaboration
Openness to working in a Java-focused environment and learning new technologies when needed
Proactive and ownership-driven approach to problem solving and operational responsibility
Fluent in English, both spoken and written

Nice-to-have qualifications

Production experience with Java or another backend programming language
Experience with monitoring, observability, or alerting systems
Familiarity with messaging, streaming, caching, or event-driven architectures
Experience working with high-throughput or low-latency systems
Exposure to infrastructure, platform engineering, or internal tooling development
Interest in working across evolving domains, products, and engineering challenges

Why you'll love it here

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. 

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.