Product Manager (Network APIs)

Infobip · Chicago

Product & Program

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

What this role is all about

The way businesses verify identity and fight fraud is changing fast. SMS OTPs are no longer enough, and the future belongs to silent, network-native signals that come directly from mobile operators, cannot be spoofed, and add zero friction for end users. As a Product Manager for Identity Network APIs, you will shape how enterprises verify, authenticate, and protect their users by unlocking capabilities only telecom networks can provide.

You will join a team at the intersection of telecom infrastructure, digital identity, and fraud prevention. Our portfolio already includes live products such as Number Verification, SIM Swap, KYC Check, and Device Location, and is expanding with next-generation APIs like Number Verification v2, Account Tenure, and Number Recycle. This is a rare opportunity to help define and scale an emerging global API category.

What you’ll do

Own the product vision, strategy, and roadmap for the Identity Network APIs portfolio, covering authentication, identity verification, and fraud prevention use cases.
Discover and validate customer needs across verticals such as banking, fintech, e-commerce, and gaming, where identity fraud and account takeover are critical challenges.
Define clear product requirements and collaborate with engineering teams to build, launch, and iterate products, from early-access programs to global scale.
Drive go-to-market readiness by aligning with commercial, marketing, and operator partnerships teams to ensure strong positioning and successful launches.
Act as the internal subject matter expert for Identity Network APIs, supporting stakeholders with deep product knowledge and strategic guidance.
Monitor the competitive landscape and industry standards, including Camara and Open Gateway initiatives, to keep the portfolio ahead of market shifts.
Balance a dual-track portfolio by scaling existing APIs while incubating new products from 0-to-1.

What makes you a strong fit

Proven experience managing products across the full lifecycle, from discovery and validation to delivery and scaling.
Strong understanding of B2B product management, including buyer personas, pricing models, go-to-market coordination, and cross-functional stakeholder management.
Comfort working with technical products, with the ability to read API documentation, discuss integration patterns, and translate technical constraints into clear product decisions.
Experience working in Agile environments such as Scrum, Kanban, LeSS, or similar frameworks.
Excellent communication skills, with the ability to present to executives, align cross-functional teams, and write clear, structured product documentation.
Fluent in English, both written and spoken.
Willingness to travel internationally.

Nice-to-have qualifications

Experience in identity verification, fraud prevention, or security-related product domains.
Background in API-first or developer-facing products, such as API platforms or developer tools.
Experience managing multi-product portfolios, balancing established products with 0-to-1 incubation initiatives.

If you are motivated by building category-defining products and shaping the future of digital identity through telecom networks, this role offers the opportunity to make a global impact.



Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 



Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.