Ingram Micro · Buffalo
Customer Support
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Ingram Micro is seeking a Customer Experience Representative (CER) to support customers, vendor partners, and internal sales teams by delivering exceptional service, driving platform adoption, and helping customers maximize the value of our solutions.
As a Customer Experience Representative, you will serve as a trusted resource for a portfolio of customers and vendors, providing support, education, and recommendations that help drive customer satisfaction, sales growth, and overall business success. This role combines customer engagement, sales support, solution enablement, and relationship management.
If you enjoy building relationships, identifying opportunities, solving problems, and helping customers achieve their goals, we'd love to hear from you.
At Ingram Micro, you'll have the opportunity to work with leading technology partners, support innovative solutions, and make a direct impact on customer success. You'll collaborate with talented teams, develop your professional skills, and help customers grow their business in a dynamic and evolving industry.
Apply today and become part of a team that puts customers at the center of everything we do.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.