The Technical Specialist will be required to perform custom development tasks (including integration to systems and devices) and provide support for the technical implementation tools of InterSystems healthcare applications and related products in a successful, standard and timely manner. The Technical Specialist will be responsible for site specific technical setup activities such as; integrations, data migration, reporting and data extraction, analytics cubes, database updates, environment configuration, management of upgrades and releases to ensure that the solution satisfies project specifications and is delivered and deployed in line with project requirements. The Technical Specialist must be available to visit customer sites (e.g. hospitals/laboratories) and implementation partners for technical support and/or to provide technical training with the possibility of spending up to 5 days away from home each week.
Skills and Experience
Essential
• Demonstrates facility with software development, programming, and/or applications; enjoys working with and analysing complex data and developing software solutions.
• Ability to solve difficult problems; develops creative solutions; ability to identify key issues/problems through analysis and questions; attacks problems systematically; sees non-obvious relationships.
• Excellent communication skills and experience of conducting customer training, workshops and/or presentations
• Knowledge of web-oriented languages, including HTML, and JavaScript.
• Experience with SQL, data analysis and database methodologies
• Ability to design and write technical documents
• Well versed in Internet / Intranet concepts
• Experienced in customer-focused interaction
• Proven ability to lead and deliver results as required within specific time frames.
• Good presentation and communication skills
• Ability to conduct training and develop training materials
Desirable
• Figures things out independently in ambiguous or unstructured situations; runs with ideas/initiatives without needing direction or supervision; is comfortable with taking risks going into a novel situation; directly addresses or raises issues of concern to him/her
• HL7 programming experience.
• Experience with InterSystems technology and healthcare systems.
• Knowledge of Health Information Exchange (HIE) standards and best practices.
Education & Training
Desirable
• University degree or equivalent work experience
• Proficiency in English and one other language
About InterSystems
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.
AI Disclaimer
InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.
Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.
Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.