Job Description
Position: CDU Comprehensive Quality Process Control Engineer
Position Summary
The CDU Comprehensive Quality Process Control Engineer is a key leader responsible for driving end-to-end quality excellence across CDU-related operations. This role owns the strategy, governance, and continuous improvement of process quality control systems, ensuring robust, scalable, and data-driven quality performance. The position plays a critical role in risk prevention, advanced problem solving, and cross-functional alignment to achieve zero-defect goals and superior customer satisfaction.
Key Responsibilities
1. Quality Strategy & Process Ownership
- Define and lead the overall CDU process quality control strategy aligned with business and customer objectives.
- Own end-to-end process quality governance, ensuring consistent standards across all CDU operations.
- Establish scalable control frameworks to support both current production and future growth.
2. Advanced Process Control & Capability Management
- Drive advanced process control methodologies (SPC, Cp/Cpk optimization, digital control systems) to ensure world-class process capability.
- Lead critical-to-quality (CTQ) identification and risk mitigation through FMEA and control plan optimization.
- Champion proactive defect prevention over reactive inspection.
3. Complex Problem Solving & Continuous Improvement
- Lead resolution of high-impact, complex quality issues with significant business or customer impact.
- Serve as the technical authority for root cause analysis and systemic corrective actions (8D, PST, DMAIC).
- Ensure horizontal deployment of lessons learned across lines, products, and sites.
- Identify and drive strategic improvement initiatives to reduce variation, cost of poor quality (COPQ), and customer complaints.
- Integrate digital analytics to enable predictive quality and real-time decision-making.
4. Quality System & Cross-functional Leadership
- Ensure CDU processes fully comply with global quality standards and customer-specific requirements.
- Lead audits and act as the primary interface for customers on quality-related topics.
- Drive system-level improvements beyond compliance toward best-in-class performance.
- Act as a key quality partner to Operations, Engineering, NPI, and Supply Chain leadership teams.
- Influence decision-making in process design, equipment selection, and production ramp-up.
5. New Product Introduction (NPI) & Change Management
- Lead CDU quality readiness during NPI and engineering changes, including:
- Process validation (IQ/OQ/PQ)
- APQP / PPAP deliverables
- Ensure smooth ramp-up of CDU products with stable yield and low defect escape.
- Drive early design-for-quality (DFQ) and design-for-test (DFT) inputs.
- Lead quality readiness for NPI and major process changes, ensuring robust validation (APQP, PPAP).
- Mitigate quality risks during product launches and scale-up phases.
- Ensure seamless transition from development to mass production.
6. Supplier & Component Quality Management
- Define quality requirements for critical electronic components (ICs, sensors, connectors, PCBs).
- Lead supplier quality issue escalation related to CDU failures.
- Ensure incoming quality aligns with functional and reliability expectations.
Qualifications & Requirements
Education
- Bachelor’s or above in Electrical Engineering, Electronic Engineering, Mechatronics, or related fields.
Experience
- 5-8+ years in quality/process engineering, with strong exposure to CDU industry
- Proven experience handling complex system-level quality issues.
Technical Expertise
- Functional testing (FCT/EOL) and diagnostics
- Software flashing and parameter control processes
- FMEA (DFMEA/PFMEA)
- Control Plans & SPC
- APQP / PPAP
Leadership & Soft Skills
- Strong cross-functional leadership and influencing capability
- Ability to translate complex technical issues into business impact
- Excellent communication skills across technical and non-technical stakeholders
Key Performance Indicators (KPIs)
- CDU EOL First Pass Yield (FPY)
- Test failure rate & false failure reduction
- Defect escape rate (internal/external)
- Field return / warranty reduction
- Process capability (Cp/Cpk) of critical electronic parameters
- COPQ reduction (scrap, rework, failure cost)
- NPI launch quality performance